What your province, city or town offers
Programs & services
350 services from the Citizen’s Charters of 5 of the region’s 113 local governments: who each is for, what to bring, the fee and how long it takes.
Province
Category
Who it’s for
24 programs and services for families in need
| Program or service | Type | Local government | Fee | Time | |
|---|---|---|---|---|---|
| Health & medical care | |||||
| Medical Assistance (Crisis Intervention)Help paying for medicines through a partner pharmacy when you cannot afford them.Service · Cotabato City None 1 hour and 35 minutes | Service | Cotabato City | None | 1 hour and 35 minutes | |
| Medical Assistance and Hospital Assistance (Senate Funds MOA)A referral letter to the Malasakit Center at Cotabato Regional Medical Center for hospital bill help.Service · Cotabato City None 1 hour and 40 minutes | Service | Cotabato City | None | 1 hour and 40 minutes | |
| Emergency PhilHealth (PHIC) CardEmergency PhilHealth coverage when you are suddenly hospitalised and cannot pay.Service · Cotabato City None 1 hour and 30 minutes | Service | Cotabato City | None | 1 hour and 30 minutes | |
| Family Planning & Reproductive Health ServicesGet family planning advice, free contraceptives when available, and IUD or implant insertion and removal.Service · Cotabato City Free, except P 50.00 physical examination fee for IUD and Implanon insertion and removal | Service | Cotabato City | Free, except P 50.00 physical examination fee for IUD and Implanon insertion and removal | — | |
| Nutrition Program ServicesChildren aged 6 to 71 months are weighed, checked, and given vitamins; malnourished children get feeding referrals.Service · Cotabato City | Service | Cotabato City | — | — | |
| Cash & social assistance | |||||
| Availing of Public Customer AssistanceGet a referral or endorsement letter for medical aid, a job, or a government transfer.Service · Lamitan | Service | Lamitan | — | — | |
| Front line Services: Delivery of basic social servicesGet social welfare help for children, youth, women, elderly, disabled people, disaster victims and families.Service · Lamitan | Service | Lamitan | — | — | |
| Financial Assistance ServiceGet cash or a check from the Governor's Office to help with medical bills.Service · Lanao del Sur None 35 Minutes | Service | Lanao del Sur | None | 35 Minutes | |
| Provision of Food and Non-Food Items to Victims of Calamities or Other Disaster-Related IncidentsFamilies hit by fighting, fire, floods or other disasters get food, relief goods and family kits.Service · Maguindanao del Sur None 3 Days and 9 Minutes | Service | Maguindanao del Sur | None | 3 Days and 9 Minutes | |
| Food/Financial/Transportation AssistanceFood, cash or transport help for people facing a sudden money crisis.Service · Cotabato City None 1 hour and 15 minutes | Service | Cotabato City | None | 1 hour and 15 minutes | |
| Relief Operation (Natural and Man-Made Calamities)Food and non-food relief packs for victims of disasters and other calamities.Service · Cotabato City None 2 days and 45 minutes | Service | Cotabato City | None | 2 days and 45 minutes | |
| Solo Parent Identification (ID) IssuanceA solo parent ID card for single parents raising children alone.Service · Cotabato City None 2 hours and 20 minutes | Service | Cotabato City | None | 2 hours and 20 minutes | |
| Burial Assistance (Senior Citizens)Cash help with burial costs for families of poor senior citizens who died.Service · Cotabato City None 2 days and 2 hours | Service | Cotabato City | None | 2 days and 2 hours | |
| Burial Assistance (Persons with Disability)Cash help with burial costs for families of poor persons with disability who died.Service · Cotabato City None 3 hours and 20 minutes | Service | Cotabato City | None | 3 hours and 20 minutes | |
| Disbursement of Financial Assistance/ Cash AllowanceClaim your approved medical, burial or other cash assistance from the city cashier.Service · Cotabato City None 6 minutes | Service | Cotabato City | None | 6 minutes | |
| Application for Senior Citizens Burial Assistance and Data CollectionFamilies can claim burial aid when a senior citizen dies; seniors can also register their records.Service · Cotabato City None 2 weeks and 6 minutes | Service | Cotabato City | None | 2 weeks and 6 minutes | |
| Education, scholarships & research | |||||
| Applying for the LGU Subsidized Scholarship ProgramApply for a city-funded scholarship for high school or college if your family is poor.Service · Lamitan | Service | Lamitan | — | — | |
| Jobs, training & livelihood | |||||
| Livelihood Assistance for Indigent FamilyLivelihood help for poor families after a home visit and assessment.Service · Cotabato City None 4 Hours and 30 minutes | Service | Cotabato City | None | 4 Hours and 30 minutes | |
| Tulong Panghanapbuhay para sa Ating Disadvantaged Workers (TUPAD)Displaced, underemployed or self-employed workers get short-term paid community work.Service · Cotabato City None 12 days and 40 minutes | Service | Cotabato City | None | 12 days and 40 minutes | |
| Housing & land | |||||
| Release of Transfer Certificate of Title (TCTs) for Resettlement Program BeneficiariesMalagapas resettlement beneficiaries who fully paid their lot receive their original land title.Service · Cotabato City None 20 Minutes | Service | Cotabato City | None | 20 Minutes | |
| Legal help & protection | |||||
| Child Welfare Program - Protective Services (Custodial Issue Mediation/Settlement Process)Help settling a child custody dispute through a case conference with your barangay.Service · Cotabato City None 1 day and 1 hour | Service | Cotabato City | None | 1 day and 1 hour | |
| Notarization of Affidavits and Other Legal DocumentsHave affidavits, deeds and other legal documents notarized at low cost, especially for poor residents.Service · Cotabato City Php 50.00–500.00 for most documents; deeds and contracts 1% or Php 1,000.00, whichever is higher | Service | Cotabato City | Php 50.00–500.00 for most documents; deeds and contracts 1% or Php 1,000.00, whichever is higher | — | |
| Documents & records | |||||
| Issuance of Certification (Proof of Indigence)A certificate proving you are a low-income earner.Service · Cotabato City None 1 hour | Service | Cotabato City | None | 1 hour | |
| Social Case Study ReportA social worker's report you need to apply for medical or hospital aid.Service · Cotabato City None 2 Days 1 hour and 5 minutes | Service | Cotabato City | None | 2 Days 1 hour and 5 minutes | |
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