City of Cotabato

Help paying for medicines through a partner pharmacy when you cannot afford them.

What to bring

• Valid ID (Xerox) (Personal Documents of Clients)
• Barangay Certification (Xerox) (Barangay Hall/Barangay Official)
• Medical Abstract (Xerox) (Hospital Staffs)
• Final Billing (Xerox) (Pharmacy)

Fee

None

Processing time

1 hour and 35 minutes

Where

Office on Social Welfare and Development Services – Crisis Intervention and Disaster Relief Operation (CIDRO) Section

Source

A referral letter to the Malasakit Center at Cotabato Regional Medical Center for hospital bill help.

What to bring

• Valid ID (Xerox) (Personal Documents of Clients)
• Medical Certificate (Xerox) (Hospital Staffs)
• Final Billing (Xerox) (Hospital Staffs)

Fee

None

Processing time

1 hour and 40 minutes

Where

Office on Social Welfare and Development Services – Crisis Intervention and Disaster Relief Operation (CIDRO) Section

Source

Emergency PhilHealth coverage when you are suddenly hospitalised and cannot pay.

What to bring

• Valid ID (Xerox) (Personal Documents of Clients)
• Barangay Certificate (Xerox) (Barangay Official/Barangay Hall)
• Certificate of Confinement (Xerox) (Hospital Staffs)

Fee

None

Processing time

1 hour and 30 minutes

Where

Office on Social Welfare and Development Services – Crisis Intervention and Disaster Relief Operation (CIDRO) Section

Source

Free prescription medicines from a partner pharmacy for poor senior citizens.

What to bring

• Original and photocopied Senior Citizens ID (OSCA)
• Updated Prescription (Medical Practitioner)
• Filled-up Intake Interview Form (OSWDS-SSSS)

Fee

None

Processing time

1 hour and 10 minutes

Where

Office on Social Welfare and Development Services – Special Social Services Section

Source

Free prescription medicines from a partner pharmacy for poor persons with disability.

What to bring

• Original and photocopied PWD ID (PDAO)
• Updated Prescription (Medical Practitioner)
• Filled-up Intake Interview Form (OSWDS-SSSS)

Fee

None

Processing time

1 hour and 20 minutes

Where

Office on Social Welfare and Development Services – Special Social Services Section

Source

Pregnant women get check-ups before and after giving birth, plus birthing and newborn screening.

Fee

Lying-in P 2,300.00 (multipara) to P 2,500.00 (primipara); newborn screening P 1,750.00; lab tests P 50.00 to P 150.00

Where

Barangay Health Center nearest you (City Health Office)

Source

Get family planning advice, free contraceptives when available, and IUD or implant insertion and removal.

Fee

Free, except P 50.00 physical examination fee for IUD and Implanon insertion and removal

Where

Barangay Health Center nearest you, or the Main Health Center (City Health Office)

Source

Free vaccines for babies, seniors, pregnant women, preteens, wound and animal-bite patients.

Fee

Free, except P 50.00 physical examination fee

Where

Barangay Health Center nearest you, or the Main Health Center (City Health Office)

Source

Children aged 6 to 71 months are weighed, checked, and given vitamins; malnourished children get feeding referrals.

Where

Barangay Health Center nearest you, or the Main Health Center (City Health Office)

Source

People with TB symptoms get tested and receive free TB medicines for the full treatment.

What to bring

• Request form from physician, or referral form from other facility (for X-ray, GeneXpert, PPD testing and enrollment)

Fee

Free assessment and treatment; chest X-ray P230.00 + P75.00 reading PF; GeneXpert P 75.00; HIV testing P 350.00

Where

City Health Office (National TB Program)

Source

People with leprosy are identified and given free medicines for 12 to 18 months.

What to bring

• Referral from physician or other facility

Fee

Free

Processing time

3 to 5 minutes

Where

City Health Office (Leprosy Control Program)

Source

Get a health certificate after your laboratory results come back.

What to bring

• Official receipt and results from laboratory

Fee

P 50.00

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Food establishment workers attend a food safety class required for food handlers.

Fee

P 675.00

Processing time

4 hours

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Have an area fogged to kill mosquitoes and other pests.

Fee

P 675.00 / 1,000 sq.m.

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Have an area misted to control mosquitoes and other pests.

Fee

P 2,000.00 / 1,000 sq.m.

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Have your water source sampled for safety testing.

Fee

P 800.00

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Get dental check-ups, tooth extraction, fillings, cleaning, dental X-rays and certificates.

Fee

P 50.00 to P 700.00 (e.g. consultation P 50.00, tooth extraction P 200.00); see the schedule of fees

Where

City Health Office (Dental Services)

Source

Get urine, stool, blood tests, X-rays and ultrasound done at the city health laboratory.

What to bring

• Request Slip

Fee

P 50.00 to P 900.00 plus reading fee for X-ray and ultrasound; see the schedule of fees

Where

City Health Office (Laboratory Section)

Source

Get tested and treated for sexually transmitted infections, counselling, and a health (pink) card.

Fee

Laboratory examination P 25.00; health (pink) card P 25.00

Where

City Health Office (Social Hygiene Clinic)

Source

Get emergency consultation, first aid, minor surgery, or referral to a hospital.

Fee

P 10.00 to P 650.00 depending on the procedure (e.g. wound dressing P 50.00, ECG P 400.00)

Where

City Health Office (Emergency Clinic)

Source

A medical emergency team is sent to emergencies and disasters within 15 minutes of a call.

Processing time

Within 15 minutes upon receipt of info

Where

City Health Office (Medical Emergency Response Team), Tel. (064) 421-2752 or (064) 421-6959

Source

Get an ambulance ride to a hospital, free within the city.

Fee

Free within the city; P200.00 to P2,300.00 outside the city depending on distance

Where

City Health Office (Health Emergency Management Services)

Source

Teenagers get a health check-in, counselling, and referral when needed, free of charge.

Fee

None

Where

City Health Office

Source

Request medics or an ambulance on standby for your event or activity.

What to bring

• Request letter to the Office of the City Mayor

Fee

None

Where

City Disaster Risk Reduction and Management Office (CDRRMO) – Operations and Warning Section

Source

Get a Mayor's referral or endorsement for medical assistance.

What to bring

• Medical Prescription (Accredited private and government medical clinics and hospitals)
• Clinical Diagnosis or Doctor's Referral (Accredited private and government medical clinics and hospitals)

Fee

None

Processing time

37 minutes

Where

Office of the City Mayor – Administrative Division

Source

Food, cash or transport help for people facing a sudden money crisis.

What to bring

• Valid ID (Xerox) (Clients Personal Documents)
• Barangay Certification (Xerox) (Barangay Hall/Barangay Official)

Fee

None

Processing time

1 hour and 15 minutes

Where

Office on Social Welfare and Development Services – Crisis Intervention and Disaster Relief Operation (CIDRO) Section

Source

Food and non-food relief packs for victims of disasters and other calamities.

What to bring

• Assessment and Validation Report that they are Victims of Natural and Man-Made Calamities from Barangay Officials and CIDRO Staffs (Barangay Officials and CIDRO Staff)

Fee

None

Processing time

2 days and 45 minutes

Where

Office on Social Welfare and Development Services – Crisis Intervention and Disaster Relief Operation (CIDRO) Section

Source

A solo parent ID card for single parents raising children alone.

What to bring

• Barangay Certification of Residency (Barangay Hall)
• Proof of evidence being solo parent (death certificate, separation papers, affidavit of being Solo Parent) (Barangay Hall, City Prosecutor Office)
• Birth certificate of minor dependents (LCR)
• Income Tax Return or Barangay Certification of Indigency (Barangay Hall, BIR)
• 1 piece 1x1 & 1 piece 2x2 ID picture
• Home Visit for validation

Fee

None

Processing time

2 hours and 20 minutes

Where

Office on Social Welfare and Development Services – Family and Community Welfare Section

Source

A monthly PhP 500.00 pension for poor senior citizens.

What to bring

• Senior Citizens ID - Original and photocopied ID (must bear the specimen signature of the OSCA Executive Secretary) (OSCA)
• Barangay Certificate of Residency with the specimen signature of the Barangay Senior Citizens President (BSCP) (Barangay of Residence)
• 3 copies of latest 2x2 picture with white background (Photo Studio)
• Voter’s Certificate - Original and Xeroxed (COMELEC)
• Filled-up Intake Interview Form (OSWDS-SSSS)

Fee

None

Processing time

8 months, 2 weeks, 6 days, 2 hours & 10 minutes

Where

Office on Social Welfare and Development Services – Special Social Services Section

Source

Cash help with burial costs for families of poor senior citizens who died.

What to bring

• Death Certificate issued by the Local Civil Registry and/or Death Certificate issued by the Barangay for Moslem Beneficiaries (Local Civil Registry/ Barangay of Residence)
• Certificate of Indigency (Barangay of Residence)
• Original and photocopied Senior ID of the Deceased (OSCA)
• Original and photocopied ID of the Representative of the Deceased (Client)
• Filled-up Intake Interview Form (OSWDS-SSSS)

Fee

None

Processing time

2 days and 2 hours

Where

Office on Social Welfare and Development Services – Special Social Services Section

Source

Cash aid for poor senior citizens in need.

What to bring

• Original and photocopied Senior Citizens ID (OSCA)
• Certificate of Indigency (Barangay of Residence)
• Barangay Certificate of Residency (Barangay of Residence)
• Medical Abstract (if assistance is related to health) (Medical Practitioner)
• Filled-up Intake Interview Form (OSWDS-SSSS)

Fee

None

Processing time

1 day, 3 hours and 30 minutes

Where

Office on Social Welfare and Development Services – Special Social Services Section

Source

A wheelchair, cane or other assistive device for poor senior citizens who need one.

What to bring

• Original and photocopied Senior Citizens ID (OSCA)
• Certificate of Indigency (Barangay of Residence)
• Medical Abstract (Medical Practitioner)
• Medical Certificate (stating the assistive device needed) (Medical Practitioner)
• Filled-up Intake Interview Form (OSWDS-SSSS)

Fee

None

Processing time

1 day, 3 hours and 30 minutes

Where

Office on Social Welfare and Development Services – Special Social Services Section

Source

A national government cash grant and plaque for citizens who reach 100 years old.

What to bring

• 2 pcs 1x1 picture (Client)
• Filled-up Intake Sheet Form (OSWDS-SSSS)
• Latest Barangay Certificate (Barangay of Residence)
• Photocopy of Senior Citizens ID (Client)
• NSO Birth Certificate (SECPA with Original Receipt) (PSA)
• Affidavit of 2 Disinterested Persons certifying the fact of birth with 2 Witnesses 80+ of Age (Attach Photocopy of IDs of the Affiants) (Client)
• Original Voter’s Certificate (COMELEC)
• Whole Body and Half Body Pictures (Photo Studio)
• Birth Certificate (SECPA with Original Receipts) of the Children (PSA)
• Community Tax Certificate (City Treasury Office)

Fee

None

Processing time

5 days, 4 hours and 40 minutes

Where

Office on Social Welfare and Development Services – Special Social Services Section

Source

Cash help with burial costs for families of poor persons with disability who died.

What to bring

• Death Certificate issued by the Local Civil Registry and/or Death Certificate issued by the Barangay for Moslem Beneficiaries (Local Civil Registry/ Barangay of Residence)
• Certificate of Indigency (Barangay of Residence)
• Original and photocopied PWD ID of the deceased (PDAO)
• Original and photocopied ID of the Representative of the deceased (Client)
• Filled-up Intake Interview Form (OSWDS-SSSS)

Fee

None

Processing time

3 hours and 20 minutes

Where

Office on Social Welfare and Development Services – Special Social Services Section

Source

Cash aid for poor persons with disability in need.

What to bring

• Original and photocopied PWD ID (PDAO)
• Certificate of Indigency (Barangay of Residence)
• Barangay Certificate of Residency (Barangay of Residence)
• Medical Abstract (if assistance is related to health) (Medical Practitioner)
• Filled-up Intake Interview Form (OSWDS-SSSS)

Fee

None

Processing time

1 day, 3 hours and 20 minutes

Where

Office on Social Welfare and Development Services – Special Social Services Section

Source

A wheelchair, cane or other assistive device for poor persons with disability.

What to bring

• Original and photocopied PWD ID (PDAO)
• Certificate of Indigency (Barangay of Residence)
• Medical Abstract (Medical Practitioner)
• Medical Certificate (stating the assistive device needed) (Medical Practitioner)
• Filled-up Intake Interview Form (OSWDS-SSSS)

Fee

None

Processing time

1 day, 3 hours and 30 minutes

Where

Office on Social Welfare and Development Services – Special Social Services Section

Source

Claim your approved medical, burial or other cash assistance from the city cashier.

What to bring

• For Medical/ Burial Assistance - OSWDS Claim Stub (Office of the City Social Welfare and Development Service Officer)
• Authorization from the original recipient, if release to a representative (Client)
• Valid Government issued ID (Government Agency)

Fee

None

Processing time

6 minutes

Where

Office of the City Treasurer – Cash Disbursement Division

Source

Approval to bury a loved one at the city cemetery.

What to bring

• Burial Permit (City Civil Registry Office.)
• Death Certificate (City Civil Registry Office)
• Consent or approval letter (Office of the Secretary to the City Mayor)

Fee

100.00 (burial fee)

Processing time

48 minutes

Where

Office of the City Environment & Natural Resources – Public Services Division (Parks and Plaza Section)

Source

Apply for a senior citizen cash card or the social pension for indigent seniors.

What to bring

• Cash Card: Photocopy of Senior Citizen's ID Card
• Cash Card: Proof of Billing
• Cash Card: Barangay Clearance
• Cash Card: COMELEC Certification (at least 2 years registered)
• Cash Card: Accomplish the Application Form for Cash Card ATM
• Social Pension: Three (3) 2x2 pictures
• Social Pension: One (1) Xerox copy of Senior Citizen ID – (with signature of OSCA Head)
• Social Pension: One (1) Barangay Certificate of Residency (Original) – (w/ Signature of Senior Citizen President)
• Social Pension: One (1) Voters Certificate (Xerox copy and Original)

Fee

None

Processing time

1 month and 6 minutes

Where

Office of the Senior Citizens Affairs (OSCA)

Source

Families can claim burial aid when a senior citizen dies; seniors can also register their records.

What to bring

• Burial Assistance: Registered Death Certificate (Office of the City Civil Registrar)
• Burial Assistance: Barangay Certificate of Indigency (deceased)
• Burial Assistance: Funeral Contract (for Non-Muslims)
• Burial Assistance: VIDEO/PHOTO documentations ON CELLPHONE
• Burial Assistance: Deceased and claimant's government issued valid I.D.
• Data Collection: Recent 2x2 pictures white background (1copy)
• Data Collection: Photo copy of Senior Citizen ID with Three (3) SIGNATURES or thumbmark
• Data Collection: Photocopy of BIRTH CERTIFICATE

Fee

None

Processing time

2 weeks and 6 minutes

Where

Office of the Senior Citizens Affairs (OSCA)

Source

Senior citizens who reach 100 years old can apply for a cash gift.

What to bring

• Intake Sheet
• 1x1 Picture (2pcs)
• Latest Barangay Certificate
• Photocopy of Senior Citizen's ID
• NSO Birth Certificate (SECPA with receipt)
• Affidavit of 2 Disinterested Persons with Photocopy of Valid IDs
• ORIGINAL Voter's Certificate
• Whole and Half Body Pictures
• Birth Certificate of Children (SECPA with receipt)
• Community Tax Certificate

Fee

None

Processing time

2 weeks and 3 minutes

Where

Office of the Senior Citizens Affairs (OSCA)

Source

Get a Mayor's endorsement for a transportation discount.

What to bring

• Community Tax Certificate (Office of the City Treasurer)
• Voter's ID (Commission on Election BARMM)

Fee

None

Processing time

37 minutes

Where

Office of the City Mayor – Administrative Division

Source

Cash aid to help poor but deserving students with disability stay in school.

What to bring

• Original and Xeroxed PWD ID (PDAO)
• Certificate of Indigency (Barangay of Residence)
• Certificate of Enrollment with LRN Number (School where Enrolled)
• Filled-up Intake Interview Form (OSWDS-SSSS)

Fee

None

Processing time

2 days, 3 hours and 10 minutes

Where

Office on Social Welfare and Development Services – Special Social Services Section

Source

Young people work as paid interns in government offices to gain public service experience.

What to bring

• GIP Application Form (PESO Office)
• Birth Certificate (Philippine Statistics Authority)
• Transcript of Records (School Last Attended)
• Certificate of Indigency (OSWDS or Barangay)
• 2 pcs 2x2 Colored ID Picture with white background, nametag and signature

Fee

None

Processing time

12 days and 40 minutes

Where

Public Employment Service Office (Office of the City Mayor – Labor and Employment)

Source

College and high school students do on-the-job training at the city agriculture office.

What to bring

• Endorsement letter signed by College Dean or School Principal (Respective School)
• School ID (Respective School)

Fee

None

Processing time

1 Hour

Where

Office of the City Agriculturist

Source

Get help and city contingency plans for your study on disaster risk reduction and climate change.

What to bring

• Request letter to the Office of the City Mayor

Fee

None

Where

City Disaster Risk Reduction and Management Office (CDRRMO) – Research and Planning Section

Source

Apply for a city college scholarship if you are a poor but deserving student aged 25 or below.

What to bring

• Accomplished Application form
• Report Card / Certificate of Grades
• Good Moral Character
• Barangay Certificate of Indigency
• Income Tax Return
• Voter's ID / Certification
• Senior High School Diploma

Where

Office of the City Mayor – Local Youth Development Services

Source

Students and researchers can get help from the tourism office for their research.

What to bring

• Resume/Application letter/Biodata (Concerned Client)
• Pertinent Credentials (Concerned Client)

Fee

None

Processing time

10 minutes

Where

Office of the City Mayor – Office of the City Tourism Officer

Source

Livelihood help for poor families after a home visit and assessment.

What to bring

• Barangay Certification of Residency (Barangay Hall)
• Barangay Certification of Indigency (Barangay Hall)
• Intake interview (Filled out Intake Sheet/Form) (OSWDS)
• Social Case Study Report (OSWDS)

Fee

None

Processing time

4 Hours and 30 minutes

Where

Office on Social Welfare and Development Services – Family and Community Welfare Section

Source

Free sewing and pattern-making training for disadvantaged women, with livelihood help for graduates.

What to bring

• Barangay Certification (Barangay)

Fee

None

Processing time

15 days 30 minutes

Where

Office on Social Welfare and Development Services – PSCB

Source

Job seekers register and get matched and referred to employers with job openings.

What to bring

• Resume/Application letter/Biodata
• Pertinent Credentials
• PESO Employment Information System (PEIS) Registration Form (walk-in applicants)

Fee

None

Processing time

30 minutes

Where

Public Employment Service Office (Office of the City Mayor – Labor and Employment)

Source

Job seekers join job fairs to apply and be interviewed by employers on the spot.

What to bring

• Resume/Biodata
• Certificate(s) of Training(s)
• Certificate(s) of Employment
• Other Credentials

Fee

None

Processing time

40 minutes

Where

Public Employment Service Office (Office of the City Mayor – Labor and Employment)

Source

Employers and agencies hold recruitment drives for local or overseas jobs through PESO.

What to bring

• For local recruitment: Letter of Intent addressed to the Local Chief Executive thru PESO Head
• For local recruitment: PhilJobNet registration
• For local recruitment: Job order/s
• For local recruitment: Business permit
• For local recruitment: DTI
• For overseas recruitment: Letter of Intent addressed to the Local Chief Executive thru PESO Head
• For overseas recruitment: Agency license
• For overseas recruitment: Affidavit of undertaking duly signed by a responsible officer acknowledged by POEA
• For overseas recruitment: No Objection Certificate (NOC) from PESO, DOLE or POEA (if recruitment will be conducted in PESO/DOLE/POEA)
• For overseas recruitment: Copies of approved job order/s from POEA
• For overseas recruitment: Terminal reports of previous activity (if conducted previous SRA in PESO)
• For overseas recruitment: Appointment from agency
• For overseas recruitment: Office ID of agency representatives

Fee

None

Processing time

1 week

Where

Public Employment Service Office (Office of the City Mayor – Labor and Employment)

Source

Graduating students get career coaching and labor education sessions at their school.

What to bring

• Invitation Letter (PESO Office)
• Proposal Letter
• PEIS Form
• Database

Fee

None

Processing time

2 days and 20 minutes

Where

Public Employment Service Office (Office of the City Mayor – Labor and Employment)

Source

Poor but deserving students and out-of-school youth get paid vacation jobs to fund schooling.

What to bring

• SPES Application Form (PESO Office)
• Birth Certificate (Philippine Statistics Authority)
• Recent Grades signed by the registrar (School Last Attended)
• Out-of-School Youth Certification (for OSY) (OSWDS or Barangay)
• Certificate of Indigency (Barangay where the SPES Applicant resides)
• 2 pcs 2x2 Colored ID Picture with white background, nametag and signature
• Personal Narrative (OSY) that the SPES salary is intended for school enrolment

Fee

None

Processing time

12 days and 40 minutes

Where

Public Employment Service Office (Office of the City Mayor – Labor and Employment)

Source

Displaced, underemployed or self-employed workers get short-term paid community work.

What to bring

• Proof of residency (Barangay Hall)
• Government Issued ID (Government agency)
• TUPAD Form

Fee

None

Processing time

12 days and 40 minutes

Where

Public Employment Service Office (Office of the City Mayor – Labor and Employment)

Source

Get a Mayor's recommendation letter to support your job application.

What to bring

• Complete Bio-Data and Curriculum Vitae
• Past Employment Records (Human Resource Office)
• Clearances
• Other Relevant Documents

Fee

None

Processing time

37 minutes

Where

Office of the City Mayor – Administrative Division

Source

Apply for open jobs at the city government; applicants are screened by a selection board.

What to bring

• Application
• Personal Data Sheet (PDS) with latest 2"x2" ID picture
• Photocopy of Eligibility (ies)
• Photocopy of Transcript of Records
• Other supporting documents, if any

Where

Office of the City Human Resource & Management Officer

Source

Farmers and fisherfolk receive seeds, seedlings, fingerlings and other farm inputs when stocks allow.

What to bring

• Must be a resident of Cotabato City (Barangay)
• Must present a valid identification card (Client concern)
• Must present a barangay clearance (Respective barangay)
• Must be RSBSA Registered (Office of the City Agriculturist)

Fee

None

Processing time

7 days and 15 minutes

Where

Office of the City Agriculturist

Source

Farmers and fisherfolk get expert advice and farm visits to solve crop or fish problems.

What to bring

• Sample or a section of the problem (crops, fish) (Client)
• Document or picture of the problem (Client)

Fee

None

Processing time

4 days and 15 minutes

Where

Office of the City Agriculturist

Source

Farmers, groups or barangays get help setting up demonstration farms to learn better farming methods.

What to bring

• For group: Certificate of Registration (Cooperative Development Authority, Ministry of Labor and Employment, Securities and Exchange Commission and other registration agencies)
• For individual: Registered Farmer/Fisherfolk (Office of the City Agriculturist)
• For individual: Registry System for Basic Sectors in Agriculture (RSBSA) registered (Office of the City Agriculturist)
• Letter of Intent

Fee

None

Processing time

68 days and 10 minutes

Where

Office of the City Agriculturist

Source

Farmers and fisherfolk register with the city and get a lifetime farmer's ID card.

What to bring

• Registry System for Basic Sectors in Agriculture (RSBSA) registered (Office of the City Agriculturist)
• Photocopied materials and handouts (tax declaration/land title and valid ID) (Client)
• Farmer/fisherfolk certification from Punong Barangay (Respective barangay)

Fee

None

Processing time

30 minutes

Where

Office of the City Agriculturist

Source

Get an animal health certificate or permit for your pet or livestock.

What to bring

• Presence of Animal (Client)
• Vaccination Card of Animal (Veterinarian of the Place of Origin)

Fee

Php 50.00

Processing time

27 minutes

Where

Office of the City Veterinarian

Source

Have animals and meat inspected so only safe meat is sold to the public.

What to bring

• Meat Inspection Certificate (National Meat Inspection Service)
• Municipal/Barangay Health Certificate (Veterinarian of the Place of Origin)

Fee

None

Processing time

31 minutes

Where

Office of the City Veterinarian

Source

Get back your impounded animal from the city pound after paying the fine.

What to bring

• Receipt of Payment (City Treasury)
• Animal Health Certificate/Card (Veterinarian of the place of Origin)

Fee

Php 500.00 fine

Processing time

31 minutes

Where

Office of the City Veterinarian – City Pound

Source

Have your cattle, carabao, goats or sheep slaughtered the halal way and inspected as fit to eat.

What to bring

• Personal Identification (Concerned Individual/Client)
• Barangay Clearance (Registered barangay office)
• Certificate of Ownership/Transfer (Halal Slaughterhouse Office)
• Veterinary Health Certificate (City Veterinary Office)

Fee

P970.00/head (cow), P1,070.00/head (carabao), P233.00/head (goat/sheep)

Processing time

10 hours and 32 minutes

Where

Office of the City Mayor – Cotabato City "AA" Halal Slaughterhouse

Source

Have your hogs slaughtered, inspected, cleaned and delivered to market stalls.

What to bring

• Veterinary Health Certificate (City Veterinary Office)
• Permit Receipt (Slaughterhouse/Revenue Collection Office)
• Meat Inspection Certification (Slaughterhouse)

Fee

649.25 per head

Processing time

4 hours and 18 minutes

Where

Office of the City Mayor – Hog Slaughterhouse

Source

Malagapas resettlement beneficiaries who fully paid their lot receive their original land title.

What to bring

• Letter from OCPDO to OCGSO stating client has complied the necessary requirements & full payment of lot, requesting release of original TCT (CPDO)
• Entry Pass (original) (Client)
• Deed of Sale, properly notarized (Any law firm/Attorney)
• Official Receipt (original) of full payment (CTO)
• Two (2) Valid IDs (Client)
• Community Tax Certificate (current) (CTO)
• Physical appearance of beneficiary or Special Power of Attorney (Client)

Fee

None

Processing time

20 Minutes

Where

Office of the City General Services Officer – Records Division

Source

Help settling a child custody dispute through a case conference with your barangay.

What to bring

• Birth Certificate (Philippine Statistic Authority (PSA))
• Marriage Certificate (Philippine Statistic Authority (PSA))
• Other Documents (depends on circumstances)

Fee

None

Processing time

1 day and 1 hour

Where

Office on Social Welfare and Development Services – Child Welfare Section

Source

Protection, medico-legal help, counselling and case filing for children who suffered abuse.

What to bring

• Communication Letter (optional for walk-in client) (Respective Barangay/BCPC/Agency)
• Barangay Blotter/Police Blotter/ Spot Report (Respective Barangay/Police Station)
• Certificate of Live Birth (Philippine Statistic Authority (PSA))
• Result of Medical Examination/ Medico-legal (If possible) (CRMC Hospital)

Fee

None

Processing time

5 days and 5 hours

Where

Office on Social Welfare and Development Services – Child Welfare Section

Source

Temporary shelter, values formation and case conferences for children who break ordinances or commit light offences.

What to bring

• Communication Letter (Respective Barangay/BCPC/Agency)
• Barangay Certificate (Respective Barangay/BCPC)
• Certificate of Live Birth (Philippine Statistic Authority (PSA))
• School ID/ School Records (If possible) (Respective School)
• Result of Medical Examination/ Medico-legal (CRMC Hospital)
• Barangay Blotter/Police Blotter/ Spot Report (Respective Barangay/Police Station)

Fee

None

Processing time

1 day & 4 hours & 30 minutes

Where

Office on Social Welfare and Development Services – Child Welfare Section

Source

Social worker help, release requests and diversion programs for children accused of a crime.

What to bring

• Communication Letter (optional for walk-in client) (Respective Barangay/BCPC/Agency)
• Barangay Certificate (Respective Barangay/BCPC)
• Certificate of Live Birth (Philippine Statistic Authority (PSA))
• School ID/ School Records (If possible) (Respective School)
• Result of Medical Examination/ Medico-legal (If possible) (CRMC Hospital)
• Barangay Blotter/Police Blotter/ Spot Report (Respective Barangay/Police Station)

Fee

None

Processing time

22 days & 3 hours & 30 minute

Where

Office on Social Welfare and Development Services – Child Welfare Section

Source

Counselling, help filing a case and cash aid for women and children who suffered violence.

What to bring

• Medico legal Report (Hospital)
• Barangay Certification of Residency (Barangay Hall)
• Barangay Protection Order (BPO) (Barangay Hall)
• PNP Blotter Report (PNP Station)

Fee

None

Processing time

7 hours and 30 minutes

Where

Office on Social Welfare and Development Services – Family and Community Welfare Section

Source

Safe temporary shelter, counselling and legal help for at-risk children and women in crisis.

What to bring

• Negative RT-PCR Swab Test/Antigen Rapid Test (CRMC/City Health Office)
• Endorsement Letter/Referral Letter (Barangay, PNP, & other agencies)
• Photocopy of Birth Certificate (LCR Office/PSA Office)
• Photocopy of Medical Certificate (CRMC/City Health Office)
• Photocopy of School Records (in case no birth certificate) (Respective School of Client)

Fee

None

Processing time

1 day, 2 hours & 35 minutes

Where

Office on Social Welfare and Development Services – Women Crisis Center & Social Development Center

Source

Have affidavits, deeds and other legal documents notarized at low cost, especially for poor residents.

What to bring

• Valid I.D.

Fee

Php 50.00–500.00 for most documents; deeds and contracts 1% or Php 1,000.00, whichever is higher

Where

Office of the City Legal Officer

Source

Get free legal advice and counseling from the City Legal Officer, especially if your rights were violated.

Where

Office of the City Legal Officer

Source

A certificate confirming your business has closed, after a short inspection.

What to bring

• Letter of Intent to Close Business (Office of the City Treasurer- Business License and Fees Records Division)
• Business Plate (Business Establishment)
• Business Permit (Business Establishment)
• Document indicating Gross Sales (Business Establishment)
• Official Receipt (OCT-BLFCD)

Fee

P140.00

Processing time

1 day 9 minutes

Where

Office of the City Treasurer – Business License and Fees Records Division

Source

Get or renew the Mayor's Permit needed to legally run a business in the city.

What to bring

• Location sketch of the business at the back of the application indicating landmark, for new and renewal (Form from BPLO office)
• Zoning Clearance, for new and renewal (City Planning and Development Office)
• Occupancy Permit / Building Clearance, for new and renewal (Office of the City Engineer)
• Fire Clearance, for new and renewal (Fire Department)
• Health/Sanitary Clearance, renewable every 6 months, for new and renewal (Office of the City Health Officer)
• Barangay Clearance (Current Year), for new and renewal (Barangay where business is located at)
• Community Tax, for new and renewal (Office of the City Treasurer)
• Approved DTI Registration (Sole Proprietorship), for new applicants (DTI office)
• Approved SEC Registration (Partnership / Corporation), for new applicants (Security and Exchange Commission Office)
• Taxes Clearance at the City Government, for new and renewal (Office of the City Treasurer)
• Paid-up Capital for Investment, for new applicants (Business Owner (Applicants))
• Copy Lease Contract if place of business is rented, for new and renewal (Lessor (Owner of the Building))
• Certificate attesting to the tax exemption, if the business is tax exempt (Cotabato City Investment Board)
• CCTV Footage (Picture of Installed Camera's), for new and renewal (Business Owner (Applicants))
• Vaccination Card (Vaccinated Employees), for new and renewal (Department of Health)
• Previous Year Mayor's Permit, for renewal applicants (BPLO)
• Gross Sales/Receipts of Proceeding year, for renewal applicants (Business Owner (Applicants))

Fee

P 405.00 in fees, plus business tax based on capitalization (new) or gross sales (renewal)

Processing time

30 minutes

Where

Business Permit and Licensing Office (Office of the City Mayor – License Inspection Services)

Source

Jeepney and public utility vehicle operators get or renew their business permit and sticker.

What to bring

• Franchise (LTFRB)
• Inspection Report/Clearance (Traffic Management Unit)
• Business Permit of the previous year (Applicant/Operator/Owner)
• ORCR (Operator/Owner)
• Driver's License (Driver of the Tricycle)
• Health Card (City Health Office)

Fee

P 1,175 (for new); P 1,025 (for existing)

Processing time

22 minutes

Where

Business Permit and Licensing Office (Office of the City Mayor – License Inspection Services)

Source

Tricycle operators get or renew their operator's permit, franchise and tricycle sticker.

What to bring

• Franchise (LTFRB)
• Inspection Report/Clearance (Traffic Management Unit)
• Business Permit of the previous year (Applicant/Operator/Owner)
• ORCR (Operator/Owner)
• Driver's License (Driver of the Tricycle)
• Health Card (City Health Office)

Fee

P 1,175 (for new); P 1,025 (for existing)

Processing time

22 minutes

Where

Business Permit and Licensing Office (Office of the City Mayor – License Inspection Services)

Source

Groups forming a cooperative attend the required pre-registration seminar and get a certificate.

What to bring

• Written request for provision of a PRS (Client concerned)
• List of names of at least 15 participants (recommended is at least 26) (Client concerned)

Fee

None

Processing time

3 working days

Where

Office of the City Cooperative Officer

Source

Get your cooperative's registration papers checked and endorsed to CSEA-BARMM for registration.

What to bring

• 4 folders containing the following documents:
• PRS Training Certificate (original and 3 photocopies) (CSEA-BARMM)
• Duly notarized, signed and complete By-laws and Articles of Cooperation (all original) (Client concerned)
• Economic Survey (all original) (Client concerned)
• Surety Bond of three (3) Accountable Officers (original and 3 photocopies) (Client concerned)
• Duly notarized Sworn Statement of Treasurer's Affidavit (all original) (Client concerned)
• Organizational Structure (all original) (Client concerned)

Fee

None

Processing time

3 working days

Where

Office of the City Cooperative Officer

Source

Have your new cooperative's registration documents processed and issued.

What to bring

• PRS Training Certificate – Original and three (3) photocopies (CSEA-BARMM)
• Valid Cedula of each member – Photocopies only (Office of the City Treasurer)
• Government-issued ID of all members – Clear photocopies (Client concerned)
• List of Names of Members with TIN and Complete Address (Client concerned and BIR (for the TIN))
• List of Names of Officers elected by the members (Client concerned)
• Surety Bond of three (3) Accountable Officers with amount of coverage of Php10,000/officer – Original and three (3) photocopies (CEMPUC (Insurance Agent))

Fee

None

Processing time

20 working days

Where

Office of the City Cooperative Officer

Source

Cooperatives get changes to their articles of cooperation and by-laws processed.

What to bring

• Photocopy of ACBL (if with amendments, latest amended copy) (Cooperative concerned)
• Certified true copy of COR (if with amendments, certified true copy of latest amended COR) (Cooperative concerned)
• 3 copies of GA Resolution stating the specific proposed amendment/s and such was approved by at least 2/3 vote of all members with voting rights (Cooperative concerned)
• Duly notarized BOD & Secretary Certificate (Cooperative concerned)
• Treasurer/s Affidavit (in case of increase in capital) (Cooperative concerned)

Fee

None

Processing time

20 working days

Where

Office of the City Cooperative Officer

Source

Cooperatives get their yearly reports endorsed to CSEA-BARMM to receive a Certificate of Compliance.

What to bring

• Four (4) sets of the following:
• Certified True Copy of Updated Surety Bond of three (3) Accountable Officers (Cooperative concerned)
• Minutes of GA Meeting/Election Result for BOD (Cooperative concerned)
• 3 years Action Plan or Cooperative Development Plan (Cooperative concerned)
• CAPR with AFS (Cooperative concerned)
• Photocopy of COR (CDA or CSEA issued) (Cooperative concerned)

Fee

None

Processing time

30 minutes

Where

Office of the City Cooperative Officer

Source

Cooperatives get a certificate of good standing needed to apply for or renew a business permit.

What to bring

• New application: Authenticated photocopy of COR (1 copy) (OCCO)
• New application: One (1) complete set of Registration documents (Cooperative concerned)
• New application: OR of payment of certification fee/security seal (OCT)
• New application: Valid cedula of all members (photocopy) (OCT)
• Renewal: Authenticated photocopy of valid COC (OCCO)
• Renewal: Members' valid cedula (photocopy) (OCT)
• Renewal: OR of payment of certification fee/security seal (OCT)

Fee

P 100.00

Processing time

30 minutes

Where

Office of the City Cooperative Officer

Source

Get photocopies of your cooperative's documents, like by-laws, officially authenticated.

What to bring

• Original Copies of Cooperative Documents Requiring Authentication (Cooperative concerned)
• Photocopies of Cooperative Documents Requiring Authentication, exact copies of the originals (Cooperative concerned)

Fee

None

Processing time

30 minutes

Where

Office of the City Cooperative Officer

Source

A travel clearance for a child travelling alone or without parents within the Philippines.

What to bring

• Barangay Certificate (for minor) (Respective Barangay)
• Certificate of Live Birth of minor (Philippine Statistic Authority (PSA))
• Airline Ticket of the minor & adult companion (Airline ticketing office)
• Parent(s) Consent/ Authorization Letter (Parent(s) of the minor)
• Two (2) valid I.D. of the Parent(s) (Any Government Agency)
• Two (2) valid I.D. of the minor companion/applicant (Any Government Agency)
• Accomplished travel clearance form (OSWDS)

Fee

None

Processing time

2 hours and 30 minutes

Where

Office on Social Welfare and Development Services – Child Welfare Section

Source

The yearly permit workers need to work within Cotabato City.

What to bring

• Official Receipt of Payment (Business Permit and Licensing Office)
• Valid ID (Concerned individual/client)

Fee

P150.00

Processing time

10 minutes

Where

Office of the City Treasurer – Administrative Division

Source

The zoning clearance you need before getting a building permit.

What to bring

• Zoning Assessment Fee (paid according to Schedule of Fees) (Assessment – Office of the City Planning and Development Coordinator – Environmental Control and Zoning Division; Fee – Pay at Office of the City Treasurer)
• Proof of ownership – Authenticated Copy of Registered Land Title (Registry of Deeds)
• Proof of consent from registered owner in case the applicant is not the lot owner (Interested applicant)
• Building Plan: Perspective, Site Development and Location/Vicinity Map (Civil Engineer, Architect, Draftsman, Building Plans Signed and Seal by Geodetic Engineer and Civil Engineer)
• Bills of Materials and Cost Estimates (Civil Engineer, Architect, Draftsman, Building Plans Signed and Seal by Geodetic Engineer and Civil Engineer)
• Accomplished and duly notarized Application Form for Zoning Clearance (Office of the City Planning and Development Coordinator – Environmental Control and Zoning Division)
• Community Tax Certificate (Office of the City Treasurer)
• Barangay Clearance (Respective barangay)

Fee

See the schedule of fees

Processing time

2 hours 40 minutes

Where

Office of the City Planning and Development Coordinator – Environmental Control and Zoning Division

Source

Approval of a preliminary plan to turn your land into a subdivision.

What to bring

• Subdivision Scheme including the Site Development Plan, Vicinity Map, Survey Plan of Lot (Surveyor (Registered Geodetic Engineer))
• Affidavit/Sworn Statement indicating therein the purpose, nature, number, income level of beneficiaries and maximum selling price per lot (Client secured duly notarized affidavit/sworn statement from a lawyer)
• DAR Certification of Non-Tenancy of Lot or Affidavit of Waiver of Tenant (if land is planted with rice) (DAR)
• Duly authenticated copies of Transfer Certificate of Title (TCT), Tax Declaration (TD), and original copy of the current Tax Clearance (Register of Deeds (ROD))
• Right to Use Property or Deed of Sale/Donation of the Road-Right-of-Way (if applicable) (Client secures consent from owner duly notarized by a lawyer)
• Proof of payment (Zoning Fee/Subdivision Fee) (Office of the City Treasurer)
• Proof of License of Geodetic Engineer (PRC, PTR) (Surveyor (Registered Geodetic Engineer))
• Application Form and Request for Approval of PSDP (Office of the City Planning and Development Coordinator – Physical/Infrastructure Planning Division / Sangguniang Panlungsod)
• Special Power of Attorney (SPA) authorizing the representative to process, follow-up, execute and receive any documents in behalf of the applicant (Client secures consent from owner duly notarized by a lawyer)
• Affidavit of Undertaking (Client secures consent from owner duly notarized by a lawyer)

Fee

Zoning fee Php25.00 per hectare; subdivision fee Php250.00 per hectare (or a fraction thereof)

Processing time

3 days and 50 minutes

Where

Office of the City Planning and Development Coordinator – Physical/Infrastructure Planning Division

Source

Approval of a development permit so you can build your subdivision project.

What to bring

• All documentary requirements pertaining to Development Permit (Applicant)
• Subdivision Development Permit / Preliminary Subdivision Development Permit approved by Sangguniang Panlungsod (PSDP is a prerequisite to Development Permit) (Office of the City Planning and Development Coordinator – Physical/Infrastructure Planning Division/ Sangguniang Panlungsod)
• Certified True Copy of Environmental Compliance Certificate (ECC) or Certificate of Non-Coverage, whichever is applicable issued by DENR (DENR)
• Batas Pambansa Blg 220 established parameters for economic and socialized housing projects in urban and rural areas (minimum design standard) (Applicant/Owner, Geodetic Engineer)
• Application for Permit to Drill from the National Water Resources Board (NWRB), if applicable; Traffic Impact Assessment (TIA) for projects 30 hectares and above (Applicant/Owner, National Water Resources Board)
• List of names of duly licensed professionals who signed the plans and other similar documents (Applicant/Owner)
• Affidavit of ceiling price (according to board Resolution No. 973 series of 2018 “AMENDING PERTINENT PROVISION OF THE REVISED IMPLEMENTING RULES AND REGULATIONS FOR BATAS PAMBANSA BILANG 220”) (Applicant/Owner)

Fee

Inspection fee Php1,000.00/ha; final approval & development permit Php2,000.00/ha, regardless of density

Processing time

6 days and 10 minutes

Where

Office of the City Planning and Development Coordinator – Physical/Infrastructure Planning Division

Source

Get the health office's sanitary endorsement needed for your building permit application.

What to bring

• Blue print
• Approved plan from CEO
• Official receipt

Fee

P 750.00 (Commercial); P 675.00 (Residential)

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Get a permit to dig up and move the remains of a buried person.

Fee

P 675.00

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Get the permit needed to bury a deceased family member.

Fee

P 50.00

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Get a permit to transport a deceased person's body.

Fee

P 675.00

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Get a sanitary permit to transport food.

Fee

P 675.00

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Get a sanitary permit for a vehicle used for deliveries.

Fee

P 675.00

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Get a sanitary clearance after a health inspection of your establishment.

Fee

P 675.00

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Get a certificate that your water is safe to drink.

What to bring

• Payment at City Treasury Office
• Passed laboratory results from DOH accredited laboratory

Fee

P 300.00

Processing time

5 minutes

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Employers and recruitment agencies get accredited to post jobs and recruit through PESO.

What to bring

• Business Permit (Business Permit and Licensing Department)
• BIR Certificate (Bureau of Internal Revenue)
• SEC/DTI Registration (Securities and Exchange Commission/Department of Trade and Industry)
• Company Profile
• Job Vacancies with qualification (for local employment)
• Job Order (for Overseas) (Philippine Overseas Employment Administration)
• DOLE License (for local manpower agencies) (Ministry of Labor and Employment)
• POEA License (for overseas recruitment agencies) (Philippine Overseas Employment Administration)
• List of Clients (for local manpower agencies)
• PhilJobnet Registration (Philjobnet.com)
• Letter of Intent addressed to the City Mayor Thru PESO Head

Fee

None

Processing time

1 day and 90 minutes

Where

Public Employment Service Office (Office of the City Mayor – Labor and Employment)

Source

Get the permit you need before building, renovating, moving or demolishing any building or structure.

What to bring

• At least Four (4) copies of filled up Application Form for Building Permit (BP) and Fire Safety Evaluation Certificate (FSEC) (Office of the City Engineer – Building Evaluation and Processing Division; Building Inspection and Enforcement Division)
• Filled up form for Locational Clearance (Zoning Clearance) from OCPDC (Office of the City Planning and Development Coordinator)
• Authenticated original Certificate of Title (OCT) or Transfer Certificate of Title (TCT) (Office concern)
• Deed of Absolute Sale and Notarized Consent from Lot owner (Office concern)
• Tax Declaration (Office concern)
• Tax Receipt (Office concern)
• Cedula of Lot owner/applicant (Office concern)
• Clearances: Barangay, DPWH, DOH, DEPEd, ATO, DOLE (if applicable) (Office concern)
• At least Four (4) sets of plans: Architectural, Civil/Structural, Electrical, Mechanical, Sanitary, Plumbing, Electronics, Geodetic and Fire Protection Documents (if applicable) (Office concern)
• Three (3) copies of valid licenses (PRC ID and PTR) of all involved professionals (Client)
• Notarized estimated value of the building/structure to be erected as declared by the owner and Engineer (Private Engineering Services)
• Construction and Safety Health Program (if applicable) (Office concern)
• Affidavit of Undertaking (if applicable) (Private Engineering Services)
• Structural Design Analysis w/ Seismic Analysis (Private Engineering Services)
• Soil Test (if applicable) (Office concern)

Fee

Per the National Building Code (PD 1096) and the Revised Revenue Code of Cotabato City

Processing time

14 days and 15 Minutes

Where

Office of the City Engineer – Building and Industrial Safety Inspection Division, Permits Section

Source

Get the certificate that lets you occupy a finished building after it passes the safety inspection.

What to bring

• Filled up Application Form for Certificate of Occupancy (Office of the City Engineer – Building Evaluation Division; Building Inspection and Enforcement Division)
• Fire Safety Inspection Certificate (SFIC) (Office of the City Engineer – Building Evaluation Division; Building Inspection and Enforcement Division)
• Three (3) copies of duly notarized Certificate of Completion signed by the owner/applicant and signed and sealed by the duly licensed Architect or Engineers in-charge of construction, and construction logbook (Client)
• As-Built plan (if necessary) (Client)

Fee

See the Revised Revenue Code of Cotabato City

Processing time

3 Days 1 hour and 15 minutes

Where

Office of the City Engineer – Building and Industrial Safety Inspection Division

Source

Get back a driver's license taken by traffic enforcers after paying the penalty and attending the seminar.

What to bring

• One (1) day seminar on traffic code prior to the release of License
• Payment of corresponding penalty (Office of the City Treasury)

Fee

Corresponding penalty (paid at the Office of the City Treasury)

Processing time

10 minutes

Where

Office of the City Public Safety Officer – Administrative Division

Source

Apply for a sticker that exempts your vehicle from the city number coding scheme.

Processing time

2 to 3 hours

Where

Office of the City Public Safety Officer – Administrative Division

Source

Get a permit to bury a loved one in a government-owned public cemetery.

What to bring

• Death Certificate (NSO BARMM)
• Barangay Certification (Barangay Hall where the applicant is a registered resident)

Fee

None

Processing time

37 minutes

Where

Office of the City Mayor – Administrative Division

Source

Get a Mayor's clearance for local jobs, AFP/PNP enlistment, passports, travel abroad or marriage.

What to bring

• Original Copy of Barangay Clearance (Barangay Office)
• Original Copy of Court Clearance (City Court)
• Original Copy of Fiscal Clearance (Fiscal Office)
• Original Copy of Police Clearance (City Police Department)
• One (1) pc 2 x 2 picture (Client or Representative)
• One (1) Documentary Stamp (Office of the City Treasurer)
• One (1) photo copy for each clearance submitted

Fee

None

Processing time

35 minutes

Where

Office of the City Mayor – Administrative Division

Source

Get the Mayor's clearance you need when applying for a firearms license.

What to bring

• Letter of intent stating name, status, address, occupation and purpose of securing Firearm License (Client or representative)
• Drug Test (Accredited Drug Testing Center)
• Personal Appearance of Applicant
• Certificate of Membership to any Gun Club (Registered Gun Owner's Association)
• Original Copy of Barangay Clearance (Barangay Hall)
• Original Copy of Court Clearance (Hall of Justice – City Court)
• Original Copy of Fiscal Clearance (Fiscal Office)
• Original Copy of Police Clearance (City Police Department)
• One (1) pc 2 x 2 ID picture (Client or representative)
• One (1) Documentary Stamp (Office of the City Treasurer)
• One (1) photo copy for each clearance submitted

Fee

None

Processing time

35 minutes

Where

Office of the City Mayor – Administrative Division

Source

Get a permit before holding a motorcade, parade, rally or other group gathering in the city.

What to bring

• Letter request addressed to the City Mayor indicating the schedule, planned route and the purpose of activity (Client or representative)
• Payment of fees for motorcades/parades conducted to promote concerts and other related fund raising activities (Office of the City Treasurer)
• Coordination of activities for mass gatherings such as prayer/protest/indignation rallies (Cotabato City Police Office)

Fee

None, except fees for motorcades/parades promoting concerts and fund-raising activities

Processing time

37 minutes

Where

Office of the City Mayor – Administrative Division, Records Section

Source

Tourism-related businesses can get a tourism clearance from the city.

What to bring

• Resume/Application letter/Biodata (Concerned Client)
• Pertinent Credentials (Concerned Client)

Fee

None

Processing time

12 minutes

Where

Office of the City Mayor – Office of the City Tourism Officer

Source

A certificate proving you are a low-income earner.

What to bring

• Barangay Certification (Xerox) (Barangay Hall/Barangay Official)
• BIR Certification (Xerox) if needed (BIR Staff)

Fee

None

Processing time

1 hour

Where

Office on Social Welfare and Development Services – Crisis Intervention and Disaster Relief Operation (CIDRO) Section

Source

A social worker's report you need to apply for medical or hospital aid.

What to bring

• Valid ID (Xerox) (Personal Documents of Clients)
• Barangay Certification (Xerox) (Barangay Hall/Barangay Official)
• Medical Abstract (Xerox) (Hospital Staffs)
• Final Billing (Xerox) (Hospital Staffs)

Fee

None

Processing time

2 Days 1 hour and 5 minutes

Where

Office on Social Welfare and Development Services – Crisis Intervention and Disaster Relief Operation (CIDRO) Section

Source

A certificate of custody a child needs to claim a survivorship pension.

What to bring

• Barangay Certificate (for minor) (Respective Barangay)
• Certificate of Live Birth of minor (Philippine Statistic Authority (PSA))
• Certificate of Marriage of Parents (Philippine Statistic Authority (PSA))
• Death Certificate of Deceased Parent(s) (Philippine Statistic Authority (PSA))
• Other Documents (depends on circumstances)

Fee

None

Processing time

1 day and 1 hour & 30 minutes

Where

Office on Social Welfare and Development Services – Child Welfare Section

Source

A social welfare certificate a child needs to apply for a passport.

What to bring

• Barangay Certificate (for minor) (Respective Barangay)
• Certificate of Live Birth of minor (Philippine Statistic Authority (PSA))
• Parent(s) Consent/ Authorization Letter (Parent(s) of the minor)
• Two (2) valid I.D. of the Parent(s) (Any Government Agency)
• Two (2) valid I.D. of the Applicant (If not the parents) (Any Government Agency)

Fee

None

Processing time

1 day and 1 hour

Where

Office on Social Welfare and Development Services – Child Welfare Section

Source

A pre-marriage counselling session and certificate couples need for a marriage licence.

What to bring

• Secure copy of requirements for application of marriage license (Local Civil Registry)

Fee

P50.00

Processing time

4 hours 1 minute

Where

Office on Social Welfare and Development Services – Population and Day Care Division

Source

Submit a request, protest or complaint letter to the City Treasurer and get a response.

What to bring

• Original and Duplicate copy of: Letter of Request, Letter of Protest, Letter of Complaint, or Memoranda/Circular/Guidelines (Personal Letter; From the Company Involved; From the Government Agency/Office)

Fee

None

Processing time

5 hours and 22 minutes

Where

Office of the City Treasurer – Administrative Division

Source

A certificate showing you appeared at the City Treasurer's office.

What to bring

• Valid ID (Concerned individual/client)

Fee

None

Processing time

10 minutes

Where

Office of the City Treasurer – Administrative Division

Source

A certified true copy of an official receipt the City Treasurer issued you.

What to bring

• Valid ID (Concerned individual/client)
• Original copy of Official Receipt (Office of the City Treasurer)
• Photocopy of Official Receipt (Office of the City Treasurer)

Fee

P30.00

Processing time

10 minutes

Where

Office of the City Treasurer – Administrative Division

Source

Get a certified true copy of a record kept by the city environment office.

What to bring

• Verbal Request or Letter of Request (Concerned Individual)

Fee

None

Processing time

23 minutes

Where

Office of the City Environment & Natural Resources – Administrative Division

Source

A certificate stating the zoning classification of your land.

What to bring

• Site Development Plan and Vicinity Map signed and sealed by a Geodetic Engineer (Client)
• Authenticated Photocopy of Land Title (Register of Deeds)

Fee

Php20.00 to Php35.00, depending on land area

Processing time

30 minutes

Where

Office of the City Planning and Development Coordinator – Environmental Control and Zoning Division

Source

Get certified copies of documents kept by the city's general services records office.

What to bring

• Letter of request / Records Request Form (Requesting office)

Fee

None

Processing time

17 Minutes

Where

Office of the City General Services Officer – Records Division

Source

Get a certificate of appearance for your visit, or an OJT completion certificate after training.

What to bring

• Office ID / Valid ID (Concerned Employees/Client)
• Travel Order (Concerned Employees/Client)
• Special Power of Attorney (SPA) (Any Legal Office)
• Request slip (Receiving desk (Administrative Division))

Fee

None

Processing time

51 minutes

Where

Office of the City Assessor – Administrative Division

Source

Verify a property's exact location and owner, get boundary or road right-of-way certificates, and map copies.

What to bring

• Accomplished Bill Statement (Tax Mapping Division)
• Written request (case to case) (Requesting Party)

Fee

P 50.00 to P 300.00 depending on the request (e.g. RROW certification P 50.00, boundary certification P 100.00); see the schedule of fees

Processing time

10 to 15 minutes per item

Where

Office of the City Assessor – Tax Mapping Division

Source

Get a certified true copy of your property's tax declaration.

What to bring

• Photocopy of Tax Declaration (Owner's file) / Real Property Tax receipt (Office of the City Treasurer) / Title (Register of Deeds)
• Request Slip (Receiving Desk of the Records Division)
• Special Power of Attorney (SPA) – for representative (Owner / Heir)

Fee

Php 30.00/RPU

Where

Office of the City Assessor – Assessment Records and Management Division

Source

Get a certified photocopy of an older tax declaration from the records books.

What to bring

• Photocopy of Tax Declaration (Owner's file) / Real Property Tax receipt (Office of the City Treasurer) / Title (Register of Deeds)
• Request Slip (Receiving Desk of the Records Division)
• Special Power of Attorney (SPA) – for representative (Owner / Heir)

Fee

P 25.00/RPU

Where

Office of the City Assessor – Assessment Records and Management Division

Source

Get a certificate stating whether your property has buildings or other improvements.

What to bring

• Photocopy of Tax Declaration (Owner's file) / Real Property Tax receipt (Office of the City Treasurer) / Title (Register of Deeds)
• Request Slip (Receiving Desk of the Records Division)
• Special Power of Attorney (SPA) – for representative (Owner / Heir)

Fee

P 25.00/Certificate

Where

Office of the City Assessor – Assessment Records and Management Division

Source

Get a certificate listing all land declared under an owner's name, including for estate tax.

What to bring

• Name of Real Property owner
• For payment of Estate Tax: copy of death certificate or year of death
• Request Slip (Receiving Desk of the Records Division)
• Special Power of Attorney (SPA) – for representative (Owner / Heir)

Fee

P 25.00/certificate

Where

Office of the City Assessor – Assessment Records and Management Division

Source

Get a certificate that no land or property is declared under a person's name.

What to bring

• Name of Real Property owner
• Request Slip (Receiving Desk of the Records Division)

Fee

P 25.00/certificate

Where

Office of the City Assessor – Assessment Records and Management Division

Source

Get a certificate that the assessor has no record for a titled property.

What to bring

• Photocopy of title (Register of Deeds)
• Request Slip (Receiving Desk of the Records Division)

Fee

P 25.00/certificate

Where

Office of the City Assessor – Assessment Records and Management Division

Source

Have a property mortgage noted on its tax declaration.

What to bring

• Mortgage Agreement (Bank / any government institution)
• Owner's copy of Tax Declaration (Owner's file)
• Request Slip (Receiving Desk of the Records Division)

Fee

P 60.00/RPU

Where

Office of the City Assessor – Assessment Records and Management Division

Source

Get copies tracing a property's past tax declarations and assessments.

What to bring

• Photocopy of Tax Declaration (Owner's file) / Real Property Tax receipt (Office of the City Treasurer) / Title (Register of Deeds)
• Request Slip (Receiving Desk of the Records Division)
• Special Power of Attorney (SPA) – for representative (Owner / Heir)

Fee

P 10.00/revision

Where

Office of the City Assessor – Assessment Records and Management Division

Source

Get or renew your senior citizen ID and discount booklets for medicine, groceries and movies.

What to bring

• New: Barangay Certificate (Purpose for Applying Senior Citizen ID, Countersigned by the Barangay Senior Citizen President) (Barangay Office)
• New: Birth Certificate (PSA/NSO) and any Valid ID
• New: CEDULA (Office of the City Treasurer)
• New: Recent 2x2 Photo (1copy)
• Renewal: Barangay Certificate (Applying for Senior Citizen ID Renewal, Original Copy, Countersigned by the Barangay Senior Citizen President) (Barangay Office)
• Renewal: Photo copy of Senior Citizen ID with Three (3) SIGNATURES
• Renewal: Recent 2x2 Photo (1copy) white background
• Renewal: CEDULA (Office of the City Treasurer)
• Lost: Affidavit Of Loss (Legal Office/Firm)
• Lost: CEDULA (Office of the City Treasurer)
• Lost: Recent 2x2 Photo (1copy)
• Correction: Senior Citizen ID
• Correction: Birth Certificate and any valid IDs

Fee

None

Processing time

3 minutes

Where

Office of the Senior Citizens Affairs (OSCA)

Source

Have a senior citizen ID cancelled and get a Certificate of Cancelation.

What to bring

• Senior Citizen ID (OSCA)

Fee

None

Processing time

3 minutes

Where

Office of the Senior Citizens Affairs (OSCA)

Source

Get help registering a senior citizen's birth that was never recorded.

What to bring

• Verification for Records/PSA Negative (PSA)
• Verification Fee 100/LCR (Office of the Civil Registrar)
• Joint Affidavit of 2 disinterested Persons witnessing the Birth (PAO)
• Barangay Certificate Applying for Birth Certificate where you reside with corresponding Signature of Senior Citizen President (Barangay Office)
• OUT OF TOWN (Affidavit of Birth with CORROBORATION)
• MDR (Philhealth)
• Comelec Certificate (Updated) (COMELEC)
• CEDULA
• National ID
• Baptismal Certificate for Christian
• Police/NBI Clearance (NBI Office)
• PICTURE with latest Calendar
• Birth Certificate of Sibling
• Marriage Contract
• GREEN BIRTH (Barangay)
• OSCA ID Xerox with 3 Signatures
• OSCA Certificate of Senior Citizens Identification Card holder with details

Fee

None

Processing time

6 mins.

Where

Office of the Senior Citizens Affairs (OSCA)

Source

Request a certification from the Mayor's Office for your stated purpose.

What to bring

• Letter request stating the purpose (Client/applicant or representative)
• Other related documents (Human Resource Office, respective office where the documents are extracted from)

Fee

None

Processing time

37 minutes

Where

Office of the City Mayor – Administrative Division

Source

Have official city records authenticated by the Mayor's Office.

What to bring

• Original Copy (Client/applicant or representative)
• Other related documents for verification

Fee

None

Processing time

37 minutes

Where

Office of the City Mayor – Administrative Division

Source

Get a certificate from the Mayor's Office stating you have good moral character.

What to bring

• Barangay Certification stating that the client is a resident of the barangay and has no derogatory records (Barangay Hall)
• Official Receipt from the Office of the City Treasurer (Office of the City Treasurer)

Fee

None

Processing time

35 minutes

Where

Office of the City Mayor – Administrative Division

Source

Get certified copies of city ordinances, resolutions and related documents.

What to bring

• Request letter (Records Division Chief – Receiving Section)

Fee

None

Processing time

60 minutes

Where

Sangguniang Panlungsod (Office of the City Vice Mayor) – Records Division

Source

Get copies of the transcribed minutes of city council committee hearings.

What to bring

• Letter Request (Records Division)

Fee

None

Processing time

50 minutes

Where

Sangguniang Panlungsod (Office of the City Vice Mayor) – Records Division, Receiving Section

Source

Pay your business taxes, fees and charges and get an official receipt.

What to bring

• Community Tax Receipts of employees and/or Corporation (Office of the City Treasurer- Business License and Fees Collection Division)
• Occupational Tax Receipt/ Professional Tax Receipt (Office of the City Treasurer- Business License and Fees Collection Division)
• Tax Order of Payment (1st Quarter- Business Permit Licensing Office (BPLO); 2nd, 3rd and 4th Quarter- BLFRD-OCT)

Fee

Not exceeding 50% of 1% of the gross receipts for the preceding calendar year

Processing time

9 minutes

Where

Office of the City Treasurer – Business License and Fees Collection Division

Source

Get your personal community tax certificate (cedula).

What to bring

• Filled-out Application Form (Office of the City Treasurer- BLFCD)

Fee

Annual basic community tax of PHP5 plus PHP1 for every PHP 1,000 of income; additional tax not exceeding PHP 5,000

Processing time

6 minutes

Where

Office of the City Treasurer – Business License and Fees Collection Division

Source

Get your corporation's community tax certificate (cedula).

What to bring

• Tax Order of Payment (Business Permit Licensing Office)

Fee

Annual basic community tax of PHP 500 plus 2 for every PHP5,000 of gross receipts; additional tax not exceeding P10,000

Processing time

6 minutes

Where

Office of the City Treasurer – Business License and Fees Collection Division

Source

Pay the yearly professional tax and get the receipt licensed professionals need to practise.

What to bring

• PRC License (PRC)

Fee

PHP300 plus 25% surcharge and 2% interest per month

Processing time

4 minutes

Where

Office of the City Treasurer – Business License and Fees Collection Division

Source

Pay the tax due when land or property changes owner by sale, donation or inheritance.

What to bring

• Original Copy of Deed of Sale/ Donation/ Extrajudicial Settlement (Client)
• Photocopy of Tax Declaration of Property to be transferred (Office of the City Assessor)
• Certificate Authorizing Registration (CAR) (Bureau of Internal Revenue)
• Tax Clearance (Real Property Tax Division- Cotabato City)

Fee

75% of 1% of the total consideration involved in the acquisition of the property or fair market value, whichever is higher

Processing time

8 minutes

Where

Office of the City Treasurer – Real Property Tax Collection Division

Source

Pay the yearly tax on your land, building or machinery and get an official receipt.

What to bring

• Statement of Account or latest official receipt (Office of the City Treasurer)
• Copy of the Latest Real Property Tax Declaration (Office of the City Treasurer)

Fee

Amount reflected in the Statement of Account or 1.125% [RPT=Basic (Assessed Value x Tax Rate) + SEF (Assessed Value x 1%)]

Processing time

4 minutes

Where

Office of the City Treasurer – Real Property Tax Collection Division

Source

A clearance proving the real property taxes on your property are fully paid.

What to bring

• Accomplished Tax Clearance Form (Office of the City Treasurer)
• Latest official receipt for existing property (Office of the City Treasurer)
• Or Tax Declaration for newly acquired properties (Office of the City Assessor)

Fee

PHP30 Tax Declaration; PHP50 per Clearance; PHP50 Security Seal

Processing time

23 minutes

Where

Office of the City Treasurer – Real Property Tax Collection Division

Source

Find out how much current or overdue property tax you owe and pay it.

What to bring

• Latest Official Real Property Tax Receipt (Taxpayer’s File)
• Tax Declaration (City Assessors)
• Real Property Tax Credit: Request Letter for Tax Credit, Official Real Property Tax Receipts, Previous Statement of Real Property Tax Due (If any) (Taxpayer’s file)

Fee

None

Processing time

9 minutes

Where

Office of the City Treasurer – Real Property Tax Records Division

Source

A tax credit certificate when you paid property tax twice or by mistake.

What to bring

• Latest Official Real Property Tax Receipt (Taxpayer’s File)
• Tax Declaration (City Assessors)
• Real Property Tax Credit: Request Letter for Tax Credit, Official Real Property Tax Receipts, Previous Statement of Real Property Tax Due (If any) (Taxpayer’s file)

Fee

None

Processing time

7 days and 3 minutes

Where

Office of the City Treasurer – Real Property Tax Records Division

Source

Settle the fine for an environment citation ticket under City Ordinance No. 4203.

What to bring

• Citation Ticket for Violation under City Ordinance No. 4203. (CENRO Public Services Division)
• Order of payment slip

Fee

See the schedule of fines/penalties under Ordinance 4203

Processing time

26 minutes

Where

Office of the City Environment & Natural Resources – Public Services Division

Source

Transfer a property's tax declaration to a new owner, or update it after subdivision or consolidation.

What to bring

• Deed of Sale/Deed of Donation/Deed of Assignment/Deed of Exchange/Extra-Judicial Settlement of Estate/Affidavit of Adjudication/Certificate of Sale/Affidavit of Consolidation/Contract of Lease/Last Will and Testament/Waiver of Rights/Special Power of Attorney (Notary Public)
• BIR's Certificate Authorizing Registration (CAR) [Capital Gains Tax, Donor's Tax, Estate Tax] (Bureau of Internal Revenue (BIR))
• Transfer Tax Receipt (¾ of 1% of MV or SV whichever is higher) – Ordinance No. 2850 (City Treasury Office)
• Administrative Fine (P3,000.00 for Corporation, P500 for individual) – Ordinance No. 2850 (City Treasury Office)
• Realty Tax Clearance with Official Receipt for the current year (City Treasury Office)
• Clear Copy of Approved Subdivision/Consolidation Plan (2 copies Blue Print or White Print or Combination) (Geodetic Engineer)
• New Transfer Certificate of Title/s (Register of Deeds (ROD))
• Petition for Registration/Deed of Partition (Register of Deeds (ROD))
• Previous Title (Mother Title if needed) (Owner's File)
• Payment of 10 years Back Taxes with official Receipt (City Treasury Office)
• Approval of Application and Issuance of Patent (Ministry of Environment Natural Resources and Energy (MENRE))
• Technical Description (MENRE/Geodetic Engineer/ROD)

Fee

None at the Assessor's Office; transfer tax and any administrative fine are paid at the City Treasury Office

Processing time

26 minutes

Where

Office of the City Assessor – Assessment Standards and Examination Division

Source

Have a new building, machine or improvement assessed, or a property re-assessed or cancelled, for tax.

What to bring

• Land – Titles, Approved free patent/Subdivision/consolidation plan (Registry of Deeds; MENRE BARMM)
• Building/improvements – building permits/certificate of occupancy (City Engineer's Office)
• Machineries – Purchased receipt (Owner's File)
• For cancellation or reassessment: Building/Inputs – Demolition permits/Renovation permits (City Engineer's Office)
• For cancellation or reassessment: Machineries – Surrender of business permits (Business Permit Licensing Office (BPLO))

Fee

None

Processing time

3 hours and 3 minutes

Where

Office of the City Assessor – Assessment and Appraisal Division

Source

Send a letter asking the city environment office for a service and get it acted on.

What to bring

• Letter of request (Concerned Individual)

Fee

None

Processing time

23 minutes

Where

Office of the City Environment & Natural Resources – Administrative Division

Source

Borrow equipment or items from the city environment office.

What to bring

• Borrower’s Slip (CENRO Admin. Division)

Fee

None

Processing time

1 hour and 2 minutes

Where

Office of the City Environment & Natural Resources – Administrative Division

Source

Request a special trip to collect bulky or unusual garbage from your place.

What to bring

• Letter Request/Request Form for Special Collection of Garbage. (Concerned Individual)

Processing time

1 hour and 40 minutes

Where

Office of the City Environment & Natural Resources – Public Services Division

Source

City garbage trucks collect daily by area, 4:00 A.M.–10:00 A.M. and 9:00 P.M.–3:00 A.M.

Where

Office of the City Environment & Natural Resources – Public Services Division

Source

Ask for tree planting, clean-up drives or water and air checks, or file an environmental complaint.

What to bring

• Letter request (Concerned individual/ client)
• Letter of complaint (Concerned individual/ client)

Fee

None

Processing time

1 hour and 14 minutes

Where

Office of the City Environment & Natural Resources – Environment & Natural Resources Division

Source

A printed or emailed copy of the city's socio-economic profile.

What to bring

• Letter request addressed to the Office of the City Mayor indicating the purpose (Client)
• Routing slip of letter request to the Office of the City Planning and Development Coordinator indicating instruction or approval to release (Office of the City Mayor)

Fee

None

Processing time

3 days

Where

Office of the City Planning and Development Coordinator

Source

A printed or emailed copy of the city's land use, development and other plans.

What to bring

• Letter request addressed to the Office of the City Mayor indicating the purpose (Client)
• Routing slip of letter request to the Office of the City Planning and Development Coordinator indicating instruction or approval to release (Office of the City Mayor)

Fee

None

Processing time

3 days

Where

Office of the City Planning and Development Coordinator

Source

Report sanitation problems such as unsafe water, toilets or garbage for inspection.

Where

City Health Office (Environmental Health and Sanitation Services)

Source

Ask the general services office for technical help or support you need.

What to bring

• Letter Request (Client)

Fee

None

Processing time

8 Minutes

Where

Office of the City General Services Officer – Administrative Division

Source

Request repair and maintenance work on a building.

What to bring

• Letter request/Phone call/Verbal (Requesting Office)

Fee

None

Processing time

1 day and 35 minutes (minor repair); 3 days and 35 minutes (major repair)

Where

Office of the City General Services Officer – General Maintenance Division

Source

Report busted streetlights or request new ones so the city repairs or installs them.

What to bring

• Letter request/Phone call/Verbal (Requesting Office)

Fee

None

Processing time

3 days and 20 minutes

Where

Office of the City General Services Officer – General Maintenance Division

Source

Borrow the city's sound system, tables and chairs, set up for your event.

What to bring

• Letter request/Phone call/Verbal (Requesting Client/Office/Business)

Fee

None

Processing time

39 minutes

Where

Office of the City General Services Officer – General Maintenance Division

Source

Get city engineers to prepare plans and cost estimates for schools, barangay halls, roads and other projects.

What to bring

• Letter request specifying the services needed (Client concern)

Fee

None

Processing time

16 days and 12 minutes

Where

Office of the City Engineer – Planning Division

Source

Ask the city to clean drainage, repair roads, potholes, manholes and government buildings, or do demolition work.

What to bring

• Letter request specifying the service needed address to the City Mayor through the City Engineer

Fee

None

Processing time

1 Day and 15 minutes

Where

Office of the City Engineer – Maintenance Division

Source

Request disaster preparedness training, orientation or drills for your group, school or office.

What to bring

• Letter of Request addressed to the City Mayor thru CDRRMO Head (Office Of The Secretary To The Mayor)
• List of Participants

Fee

None

Where

City Disaster Risk Reduction and Management Office (CDRRMO) – Administrative and Training Section

Source

Call the emergency hotline to get a rescue team sent to your emergency.

Fee

None

Where

City Disaster Risk Reduction and Management Office (CDRRMO) – Operations and Warning Section

Source