Ministry · MSSD

Ministry of Social Services and Development

Provides social welfare in the region, with focus on poor and vulnerable groups such as women, children, older persons, persons with disabilities, indigenous communities and displaced persons, especially during disasters and conflict.

Programs 12

Services 5

As the office’s Citizen’s Charter lists them: what to bring, what it costs, how long it takes.

  • B-CARES Hospitalization AssistanceFee: NoneHealth & medical carePatientsFamilies in need

    Help with hospital bills for poor or crisis-hit individuals, after assessment by an MSSD social worker; doctors' fees are not covered.

    What to bring

    • Medical certificate or abstract
    • Statement of account
    • Valid ID of the informant and the beneficiary
    • Promissory note (for non-partner hospitals)
    • Doctor's justification if admitted to a private room
    Fee
    None
    Where
    MSSD Crisis Intervention Unit, CNX Building 3, RH-8, Cotabato City, or the nearest MSSD provincial office

    Source

  • B-CARES Laboratories and Other ProceduresFee: NoneHealth & medical carePatientsFamilies in need

    Help with costs of laboratory tests and procedures such as dialysis, chemotherapy, CT scan and MRI.

    What to bring

    • Laboratory request with date, doctor's signature and license number
    • Valid ID of the informant and the beneficiary
    • For other procedures: hospital quotation and medical certificate
    Fee
    None
    Where
    MSSD Crisis Intervention Unit, CNX Building 3, RH-8, Cotabato City, or the nearest MSSD provincial office

    Source

  • B-CARES Medical Assistive DeviceFee: NoneHealth & medical carePersons with disabilityPatientsSenior citizens

    Provision of devices such as wheelchairs, prosthetics or hearing aids.

    What to bring

    • Price quotation of the device from a clinic or supplier
    • Medical certificate
    • Photo of the beneficiary
    • Valid ID of the informant and the beneficiary
    Fee
    None
    Where
    MSSD Crisis Intervention Unit, CNX Building 3, RH-8, Cotabato City, or the nearest MSSD provincial office

    Source

  • B-CARES Burial AssistanceFee: NoneCash & social assistanceFamilies in need

    Help with funeral costs and transport of remains; must be claimed within 30 days of death.

    What to bring

    • Death certificate
    • Certification from a tribal chieftain or imam (if there is no death certificate)
    • Funeral contract (for non-Muslims)
    • Valid ID of the informant and the beneficiary
    Fee
    None
    Where
    MSSD Crisis Intervention Unit, CNX Building 3, RH-8, Cotabato City, or the nearest MSSD provincial office

    Source

  • B-CARES Medicine AssistanceFee: NoneHealth & medical carePatientsFamilies in need

    Medicines for poor or crisis-hit individuals, released through partner pharmacies.

    What to bring

    • Prescription with date, doctor's signature and license number (valid for 2 months)
    • Valid ID of the informant and the beneficiary
    Fee
    None
    Where
    MSSD Crisis Intervention Unit, CNX Building 3, RH-8, Cotabato City, or the nearest MSSD provincial office

    Source

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