What the government offers, and how to get it
Programs & services
143 services and 56 programs from the Citizen’s Charters of 10 offices: who each is for, what to bring, the fee and how long it takes.
Category
Who it’s for
13 programs and services in Documents & records
| Program or service | Type | Office | Fee | Time | |
|---|---|---|---|---|---|
| Requests for an appointment or meeting with the Chief MinisterSets up a meeting or courtesy call with the Chief Minister.Service · OCM None 4 hours, 10 minutes | Service | OCM | None | 4 hours, 10 minutes | |
| Receiving and Releasing of Official DocumentsSubmit or receive official documents at the ministry and get a stamped receiving copy.Service · MOH None 1 Hour, 25 Minutes | Service | MOH | None | 1 Hour, 25 Minutes | |
| Free Birth RegistrationFree on-site birth registration for poor, unregistered children aged 0 to 12 in covered areas, with priority for Sama-Bajau, Teduray and former combatants' families.Program · MSSD | Program | MSSD | — | — | |
| Issuance of Certified True Copies of Agrarian Law Implementation case documentsCertified copies of case records, decisions, resolutions and orders in agrarian law cases.Service · MAFAR PHP 50 | Service | MAFAR | PHP 50 | — | |
| Submission and Request of Human Resource-Related DocumentsService records, certificates of employment, payslips and similar documents.Service · MHSD None 1 day, 4 hours and 40 minutes | Service | MHSD | None | 1 day, 4 hours and 40 minutes | |
| Submission of Documents to the MinistryHand in letters, requests and other documents for the ministry and get a stamped receiving copy.Service · MFBM None 5 hours and 30 minutes | Service | MFBM | None | 5 hours and 30 minutes | |
| Request for Certified True Copy of Records/DocumentsGet a certified true copy of an official document released by the ministry.Service · MFBM None 4 hours | Service | MFBM | None | 4 hours | |
| Processing of Request for Service Record/s and/or Certification/sCurrent and former ministry employees get a service record or employment certificate.Service · MFBM None 4 hours | Service | MFBM | None | 4 hours | |
| Request for Employees' Certified True Copy/ies of Record/sCurrent and former ministry employees get certified copies of their appointment, payroll and other records.Service · MFBM None 4 hours | Service | MFBM | None | 4 hours | |
| Request for Collection, Fund Release and Other Related InformationGet reports on Bangsamoro collections and fund releases, unless confidential.Service · MFBM None 5 days | Service | MFBM | None | 5 days | |
| Request for Certificate of Tax Withheld (BIR Form 2316)For current, retired and resigned BAGO employees.Service · BAGO None 40 minutes | Service | BAGO | None | 40 minutes | |
| Request for Certificate of Last SalaryFor current, retired and resigned BAGO employees.Service · BAGO None 50 minutes | Service | BAGO | None | 50 minutes | |
| Request for Certificate of Employment and CompensationFor current, retired and resigned BAGO employees.Service · BAGO None 40 minutes | Service | BAGO | None | 40 minutes |
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