What the government offers, and how to get it
Programs & services
143 services and 56 programs from the Citizen’s Charters of 10 offices: who each is for, what to bring, the fee and how long it takes.
Category
Who it’s for
12 programs and services in For suppliers & contractors
| Program or service | Type | Office | Fee | Time | |
|---|---|---|---|---|---|
| Payment of ClaimsGet paid by cheque for approved transactions with the Ministry of Health.Service · MOH None 7 Hours, 27 Minutes | Service | MOH | None | 7 Hours, 27 Minutes | |
| Request for Schedule Delivery of SuppliesSuppliers get an approved date and time to deliver goods to the ministry.Service · MOH None 2 Hours, 30 Minutes | Service | MOH | None | 2 Hours, 30 Minutes | |
| Request for Inspection and Acceptance of Supplies DeliveredSuppliers get delivered goods inspected and accepted, with an Inspection and Acceptance Report for payment.Service · MOH None 1 Hour, 45 Minutes | Service | MOH | None | 1 Hour, 45 Minutes | |
| Issuance of Notice to ProceedWinning contractors get the formal go-signal to start work on a ministry project.Service · MOH None 1 Hour, 5 Minutes | Service | MOH | None | 1 Hour, 5 Minutes | |
| Request for Pre-construction/As-stake Survey of Site CertificationContractors get a project site surveyed and certified ready for construction.Service · MOH None 17 Days, 1 Hour, 26 Minutes | Service | MOH | None | 17 Days, 1 Hour, 26 Minutes | |
| Request for Site Inspection and Issuance of Inspection Report and Statement of Work AccomplishedContractors get project work inspected and certified so they can bill for payment.Service · MOH None 14 Days, 2 Hour, 6 Minutes | Service | MOH | None | 14 Days, 2 Hour, 6 Minutes | |
| Issuance of Certificate of Completion and/or AcceptanceContractors get a certificate that their project or delivery is complete and accepted.Service · MOH None 1 Hour, 5 Minutes | Service | MOH | None | 1 Hour, 5 Minutes | |
| Request for Work Suspension and Contract Time ExtensionContractors ask to pause work or extend the deadline when delays are beyond their control.Service · MOH None 1 Day, 3 Hours, 35 Minutes | Service | MOH | None | 1 Day, 3 Hours, 35 Minutes | |
| Request for Variation OrderContractors get approval to add, drop or change work in an ongoing project.Service · MOH None 19 Days, 1 Hour, 16 Minutes | Service | MOH | None | 19 Days, 1 Hour, 16 Minutes | |
| Purchase of Bidding DocumentsSale of bidding documents to prospective bidders.Service · MHSD Depends on the approved budget of the contract, up to PHP 75,000 50 minutes | Service | MHSD | Depends on the approved budget of the contract, up to PHP 75,000 | 50 minutes | |
| Request for Contract PaymentRelease of payment to contractors, consultants and suppliers.Service · MHSD None | Service | MHSD | None | — | |
| Releasing of Check PaymentsSuppliers, service providers and consultants collect their check payments and tax certificates (BIR 2307).Service · BWC None 28 minutes | Service | BWC | None | 28 minutes |
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