Ministry · MOH

Ministry of Health

Plans, carries out and coordinates health policies and programs in the region, and delivers and regulates health services to protect and restore people's health.

Programs 5

Services 30

As the office’s Citizen’s Charter lists them: what to bring, what it costs, how long it takes.

  • Request for Use of Conference Rooms and Covered CourtFee: None · Takes 10 MinutesVenues, libraries & public informationEveryone

    Book a ministry conference room or the covered court for a meeting, training or event.

    What to bring

    • Request letter (from the requesting client)
    • Duly accomplished booking form (from the General Services Section)
    Fee
    None
    Processing time
    10 Minutes
    Where
    General Services Section

    Source

  • Receiving and Releasing of Official DocumentsFee: None · Takes 1 Hour, 25 MinutesDocuments & recordsEveryone

    Submit or receive official documents at the ministry and get a stamped receiving copy.

    What to bring

    • Documents for releasing/receiving, 1 original copy and 1 photocopy (from the requesting client)
    Fee
    None
    Processing time
    1 Hour, 25 Minutes
    Where
    Records Section, Administrative Division

    Source

  • Payment of ClaimsFee: None · Takes 7 Hours, 27 MinutesFor suppliers & contractorsEveryone

    Get paid by cheque for approved transactions with the Ministry of Health.

    What to bring

    • Disbursement Voucher (DV), 4 original copies (from the end-user)
    • Obligation Request and Status (ORS), 3 original copies (from the end-user)
    • Supporting documents per COA Circular No. 2012-001, RA 9184 and other issuances for the transaction (from the Procurement, Supply, Personnel or General Services Section, or the end-user)
    • Justification, if applicable
    • Government valid ID, for cheque releasing (from the end-user/payee)
    • For release to a second person: Special Power of Attorney, government valid IDs of principal and representative, and authorization letter
    Fee
    None
    Processing time
    7 Hours, 27 Minutes
    Where
    Finance Division

    Source

  • Request for Schedule Delivery of SuppliesFee: None · Takes 2 Hours, 30 MinutesFor suppliers & contractorsBusinesses

    Suppliers get an approved date and time to deliver goods to the ministry.

    What to bring

    • Request for Schedule of Delivery (RSD) Form (from the Supply Section)
    • Contract or Purchase Order with pertinent attachments (from the Procurement Section)
    • Notice to Proceed (from the Procurement Section)
    Fee
    None
    Processing time
    2 Hours, 30 Minutes
    Where
    Supply Section

    Source

  • Request for Inspection and Acceptance of Supplies DeliveredFee: None · Takes 1 Hour, 45 MinutesFor suppliers & contractorsBusinesses

    Suppliers get delivered goods inspected and accepted, with an Inspection and Acceptance Report for payment.

    What to bring

    • Approved Request for Schedule of Delivery (RSD) Form (from the Supply Section)
    • Contract or Purchase Order with corresponding attachments (from the Procurement Section)
    • Original copy of dealer's/supplier's invoices showing quantity, description, unit and total value, signed by the dealer or authorized representative (from the supplier)
    • Delivery receipt (from the supplier)
    • Warranty security (from the supplier)
    • For equipment: tax receipts from the Bureau of Customs or BIR showing exact specifications and/or serial number (from the supplier)
    • Certificate of product registration from FDA (from the supplier)
    • Certificate of good manufacturing practices from FDA (from the supplier)
    • Batch release certificate from FDA (from the supplier)
    • If the supplier is not the manufacturer, certification from the manufacturer that the supplier is an authorized distributor/dealer (from the supplier)
    • License to Operate from FDA with list of sources (from the supplier)
    • Delivery receipt/invoice bearing lot numbers and expiry dates of the drugs and medicines (from the supplier)
    Fee
    None
    Processing time
    1 Hour, 45 Minutes
    Where
    Supply Section

    Source

  • Issuance of Permit to ConstructFee: Refer to Health Facility Schedule of Fees; ₱1,000.00 to ₱3,000.00 depending on facility type · Takes 11 Days, 2 Hours, 20 MinutesPermits, licences & accreditationBusinesses

    Health facilities get a permit before building, expanding or renovating a hospital or clinic.

    What to bring

    • Accomplished Application Form for Permit to Construct a Health Facility (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • Letter of intent for new and existing health facility, with background and scope of the project (from the requesting health facility)
    • For new health facility (new government general hospitals, private hospitals below 100 authorized beds): approved Certificate of Need (from the MOH Regional Office)
    • Proof of registration of name of health facility: DTI/SEC registration with Articles of Incorporation and By-Laws for private facility (from DTI/SEC), Enabling Act/Board Resolution for government facility (from the Local Government Unit), or CDA registration with Articles of Cooperation and By-Laws (from the Cooperative Development Authority)
    • 3 sets of site development plans and architectural floor plans in blueprint 20 x 30, signed and sealed by an architect/engineer (from private/government practitioners)
    • For expansion/renovation: latest approved Permit to Construct and approved floor plan with latest copy of LTO/COA (from the requesting health facility), and floor plan showing proposed changes (from an engineer/architect)
    • Feasibility study, for non-hospital-based dialysis clinic only (from the requesting health facility)
    Fee
    Refer to Health Facility Schedule of Fees; ₱1,000.00 to ₱3,000.00 depending on facility type
    Processing time
    11 Days, 2 Hours, 20 Minutes
    Where
    Health Regulation Division

    Source

  • Issuance of Initial License to Operate/ Certificate of Registration of Regulated Health FacilityFee: Refer to Health Facility Schedule of Fees; varies by facility type (e.g. Birthing Home ₱4,500.00, Infirmary ₱6,000.00, Level 1 Hospital ₱6,500.00), plus cash bonds for DATRC, drug testing labs and MFOWS · Takes 16 Days, 3 Hours, 5 MinutesPermits, licences & accreditationBusinesses

    New hospitals, clinics, laboratories and other health facilities get their first licence to operate.

    What to bring

    • Application Form 1 (for initial and renewal) (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • Acknowledgement, notarized (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • Accomplished Health Facility Self-Assessment Tool (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • Health Facility Geographic Form (geographic coordinates), required for initial/new application (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • Mayor's Business Permit, for private facility (from the Local Government Unit)
    • DTI / SEC Registration, for private facility (from the Securities and Exchange Commission Office / Department of Trade and Industry)
    • Approved Permit to Construct (PTC) for initial/new application or facility with changes, expansion, renovation and alteration, if applicable (from the requesting health facility)
    • For Birthing Home: notarized MOAs with an OB-GYNE, a Pediatrician, a higher-level facility for referral and a licensed ambulance (with photocopy of driver's license and photo of ambulance) (from the requesting health facility); filled-up Registration Form of Patient Transport Vehicle (PTV) (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • For Infirmary: notarized MOAs with an OB-GYNE, a Pediatrician, a higher-level facility for referral and a licensed ambulance (from the requesting health facility); filled-up PTV Registration Form (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office); updated Fire Certificate (from the Bureau of Fire Protection); updated Water Analysis Certificate (from a water laboratory); Health Certificate for dietary personnel (from a medical doctor); PIDSR Certificate (from the Integrated Provincial Hospital Office); EDPMS Compliance, if applicable (from the EDPMS Coordinator, Ministry of Health)
    • For Level 1 Hospital: notarized MOAs with an OB-GYNE, a Pediatrician, Medicine, a Surgeon and an Anaesthesiologist (from the requesting health facility); updated Fire Certificate (from the Bureau of Fire Protection); updated Water Analysis Certificate (from a water laboratory); Health Certificate for dietary personnel (from a medical doctor); PIDSR Certificate (from the Integrated Provincial Hospital Office); EDPMS Compliance, if applicable (from the EDPMS Coordinator, Ministry of Health)
    • For Clinical Laboratory, if applicable: application as Head of Facility signed by the Pathologist (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office); notarized MOA with a Pathologist (from the requesting health facility); Certificate of Online Polio Laboratory Containment Survey (from labcontainmentsurvey.com); photocopy of EQAS Certificate for Parasitology, Hematology, Clinical Chemistry and Serology (from nkti.gov.ph, ritm.gov.ph, lcp.gov.ph or nrlshsaccl.com.ph)
    • For Blood Service, if applicable: application as Head of Blood Collecting Unit / Blood Station signed by the Head and notarized Self-Assessment Tool (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office); Certificate of Inclusion in the Regional Blood Services Network (from the Regional Voluntary Blood Services Program, Ministry of Health)
    • For Ambulance, if applicable: filled-up and notarized Self-Assessment Tool for Ambulance (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • For Medical X-ray Facility, if applicable: photocopy of Certificate of Compliance / Acknowledgement Letter (from the Food and Drug Administration)
    • For Pharmacy, if applicable: photocopy of Recommendation Letter / Acknowledgement Letter (from the Food and Drug Administration)
    Fee
    Refer to Health Facility Schedule of Fees; varies by facility type (e.g. Birthing Home ₱4,500.00, Infirmary ₱6,000.00, Level 1 Hospital ₱6,500.00), plus cash bonds for DATRC, drug testing labs and MFOWS
    Processing time
    16 Days, 3 Hours, 5 Minutes
    Where
    Health Regulation Division

    Source

  • Renewal of License to Operate/ Certificate of Registration of Regulated Health FacilityFee: Refer to Health Facility Schedule of Fees; varies by facility type (e.g. Birthing Home ₱3,000.00, Infirmary ₱6,000.00, Level 1 Hospital ₱6,000.00); 10% discount if filed 1 October to 30 November; 100% surcharge if expired up to 3 months · Takes 15 Days, 3 Hours, 25 MinutesPermits, licences & accreditationBusinesses

    Licensed health facilities renew their licence to operate each validity period.

    What to bring

    • Application Form 1 (renewal) (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • Acknowledgement, notarized (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • Accomplished Health Facility Self-Assessment Tool (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • Health Facility Geographic Form (geographic coordinates), required for initial/new application (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • Mayor's Business Permit, for private facility (from the Local Government Unit)
    • DTI / SEC Registration, for private facility (from the Securities and Exchange Commission Office / Department of Trade and Industry)
    • Approved Permit to Construct (PTC) for initial/new application or facility with changes, expansion, renovation and alteration, if applicable (from the requesting health facility)
    • For Birthing Home: notarized MOAs with an OB-GYNE, a Pediatrician, a higher-level facility for referral and a licensed ambulance (with photocopy of driver's license and photo of ambulance) (from the requesting health facility); Birthing Statistical Report, submitted online annually January–March of the next year (from the requesting health facility); filled-up Registration Form of Patient Transport Vehicle (PTV) (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • For Infirmary: notarized MOAs with an OB-GYNE, a Pediatrician, a higher-level facility for referral and a licensed ambulance (from the requesting health facility); filled-up PTV Registration Form (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office); updated Fire Certificate (from the Bureau of Fire Protection); updated Water Analysis Certificate (from a water laboratory); Health Certificate for dietary personnel (from a medical doctor); PIDSR Certificate (from the Integrated Provincial Hospital Office); EDPMS Compliance, if applicable (from the EDPMS Coordinator, Ministry of Health)
    • For Level 1 Hospital: notarized MOAs with an OB-GYNE, a Pediatrician, Medicine, a Surgeon and an Anaesthesiologist (from the requesting health facility); updated Fire Certificate (from the Bureau of Fire Protection); updated Water Analysis Certificate (from a water laboratory); Health Certificate for dietary personnel (from a medical doctor); PIDSR Certificate (from the Integrated Provincial Hospital Office); EDPMS Compliance, if applicable (from the EDPMS Coordinator, Ministry of Health)
    • For Clinical Laboratory, if applicable: application as Head of Facility signed by the Pathologist (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office); notarized MOA with a Pathologist (from the requesting health facility); Certificate of Online Polio Laboratory Containment Survey (from labcontainmentsurvey.com); photocopy of EQAS Certificate for Parasitology, Hematology, Clinical Chemistry and Serology (from nkti.gov.ph, ritm.gov.ph, lcp.gov.ph or nrlshsaccl.com.ph)
    • For Blood Service, if applicable: application as Head of Blood Collecting Unit / Blood Station signed by the Head and notarized Self-Assessment Tool (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office); Certificate of Inclusion in the Regional Blood Services Network (from the Regional Voluntary Blood Services Program, Ministry of Health)
    • For Ambulance, if applicable: filled-up and notarized Self-Assessment Tool for Ambulance (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • For Medical X-ray Facility, if applicable: photocopy of Certificate of Compliance / Acknowledgement Letter (from the Food and Drug Administration)
    • For Pharmacy, if applicable: photocopy of Recommendation Letter / Acknowledgement Letter (from the Food and Drug Administration)
    Fee
    Refer to Health Facility Schedule of Fees; varies by facility type (e.g. Birthing Home ₱3,000.00, Infirmary ₱6,000.00, Level 1 Hospital ₱6,000.00); 10% discount if filed 1 October to 30 November; 100% surcharge if expired up to 3 months
    Processing time
    15 Days, 3 Hours, 25 Minutes
    Where
    Health Regulation Division

    Source

  • Remote Collection Permit for Clinical LaboratoriesFee: ₱500.00 x number of sites · Takes 3 Days, 3 Hours, 15 MinutesPermits, licences & accreditationBusinesses

    Licensed clinical laboratories get a 2-week permit to collect specimens off-site within 100 km.

    What to bring

    • Accomplished application form (downloadable from www.hfsrb.doh.gov.ph or the MOH Health Regulation Division Office)
    • Letter of request signed by the Head of the Clinical Laboratory, with facility name and MOH-LTO number, address, date, time and venue of collection, estimated number of clients, specimens to be collected and list of personnel (from the requesting health facility)
    • Notarized Memorandum of Agreement or contract between the contracting parties (from the requesting health facility)
    • Technical or operational procedures for remote collection, including specimen handling and transportation (from the requesting health facility)
    • List of laboratory supplies/equipment including transport materials (from the requesting health facility)
    Fee
    ₱500.00 x number of sites
    Processing time
    3 Days, 3 Hours, 15 Minutes
    Where
    Health Regulation Division

    Source

  • Renewal of Registration of Licensed Embalmers and Licensed Massage TherapistsFee: ₱250.00; penalty ₱83.33 per year · Takes 4 Days, 2 Hours, 35 MinutesPermits, licences & accreditationWorkers

    Licensed embalmers and massage therapists renew their yearly registration and ID.

    What to bring

    • Renewal application form (from the MOH Health Regulation Division Office)
    • 1 original copy of Professional Tax Receipt (from the Local Government Unit)
    • 1 original copy of Resident Certificate (from the Local Government Unit)
    • 1 photocopy of medical certificate with chest X-ray (from any government physician)
    • 1 original copy of valid ID (SSS, DFA, LGU-issued, DSWD, barangay, NBI, PAG-IBIG, PhilHealth, COMELEC or LTO)
    • CEE/CEUE Certification of Credit Units Earned, 30 units (from an accredited training institution)
    • 1 photocopy of Certificate of Registration (from the Committee on Embalmers/Undertaker)
    • Recent ID pictures: 1 pc 1x1 and 2 pcs 2x2 (from any photo studio)
    • Category I, practicing professional: employer's certificate/business permit (from the applicant's employer)
    • Category II, non-practicing professional: authorization letter stating the professional is not practicing but wants to stay in the registry (from the requesting party)
    Fee
    ₱250.00; penalty ₱83.33 per year
    Processing time
    4 Days, 2 Hours, 35 Minutes
    Where
    Health Regulation Division

    Source

  • Validation of Drug Test KitsFee: None · Takes 4 Hours, 35 MinutesPermits, licences & accreditationBusinesses

    Licensed drug testing laboratories get newly bought drug test kits checked and validated.

    What to bring

    • Drug Testing Kit Validation Form (from the IDTOMIS website)
    • Used drug testing kits with drug test results (from the requesting health facility)
    • Newly procured drug testing kits (from an FDA-approved drug testing kit supplier)
    • Return of at least 50% of used kits from the previous DTK balance (from the requesting health facility)
    Fee
    None
    Processing time
    4 Hours, 35 Minutes
    Where
    Health Regulation Division

    Source

  • Request for Electronic Drug Price Monitoring System (EDPMS) Account RegistrationFee: None · Takes 5 DaysPermits, licences & accreditationBusinesses

    Drugstores and drug establishments get an account to report medicine prices online.

    What to bring

    • Company Registration Form, Service Request Form and online form (from the EDPMS website: https://edpms.doh.gov.ph)
    • FDA License to Operate (from the FDA e-services portal: https://eservices.fda.gov.ph)
    Fee
    None
    Processing time
    5 Days
    Where
    Pharmaceutical Unit

    Source

  • Request for Electronic Drug Price Monitoring System (EDPMS) Account RevalidationFee: None · Takes 35 MinutesPermits, licences & accreditationBusinesses

    Drugstores renew their medicine price reporting account each year.

    What to bring

    • Accomplished EDPMS Service Request Form (from the EDPMS website: https://edpms.doh.gov.ph)
    • FDA License to Operate (from the FDA e-services portal: https://eservices.fda.gov.ph)
    Fee
    None
    Processing time
    35 Minutes
    Where
    Pharmaceutical Unit

    Source

  • Request for Certificate of Compliance (COC) in Electronic Drug Price Monitoring System (EDPMS)Fee: None · Takes 3 DaysPermits, licences & accreditationBusinesses

    Drugstores get a certificate showing they comply with medicine price reporting rules.

    What to bring

    • Letter of request addressed to the Minister of Health, through the Regional Drug Price Monitoring Officer (from the requesting party)
    Fee
    None
    Processing time
    3 Days
    Where
    Pharmaceutical Unit

    Source

  • Unified Pricing Certification in Electronic Drug Price Monitoring System (EDPMS)Fee: None · Takes 19 DaysPermits, licences & accreditationBusinesses

    Drugstore chains with the same prices in all branches report once for every branch.

    What to bring

    • Individual account registration of branches (from the EDPMS website: https://edpms.doh.gov.ph)
    • FDA License to Operate (from the FDA e-services portal: https://eservices.fda.gov.ph)
    • Notarized sworn statement of unified pricing, with list of registered branches attached
    Fee
    None
    Processing time
    19 Days
    Where
    Pharmaceutical Unit

    Source

  • Request for Change of Name/Address of the Establishment in Electronic Drug Price Monitoring System (EDPMS)Fee: None · Takes 2 DaysPermits, licences & accreditationBusinesses

    Drugstores update their business name or address in the medicine price reporting system.

    What to bring

    • Accomplished EDPMS Service Request Form (from the EDPMS website: https://edpms.doh.gov.ph)
    • Old License to Operate (from the FDA e-services portal: https://eservices.fda.gov.ph)
    • New License to Operate (from the FDA e-services portal: https://eservices.fda.gov.ph)
    Fee
    None
    Processing time
    2 Days
    Where
    Pharmaceutical Unit

    Source

  • Issuance of Notice to ProceedFee: None · Takes 1 Hour, 5 MinutesFor suppliers & contractorsBusinesses

    Winning contractors get the formal go-signal to start work on a ministry project.

    What to bring

    • Copy of Notice of Award (from the contractor)
    • Copy of notarized Contract of Agreement (from the contractor)
    • Pre-construction/As-stake Survey of Site Certification (from the Infra-Construction and Equipment Section)
    • Copy of Deed of Donation or copy of land title, for new sites (from the end-user/project recipient or HFDD)
    Fee
    None
    Processing time
    1 Hour, 5 Minutes
    Where
    Health Facility Development Division

    Source

  • Request for Pre-construction/As-stake Survey of Site CertificationFee: None · Takes 17 Days, 1 Hour, 26 MinutesFor suppliers & contractorsBusinesses

    Contractors get a project site surveyed and certified ready for construction.

    What to bring

    • Request letter addressed to the HFDD Chief, attention Infra-Construction & Equipment Section head (from the contractor)
    • Accomplished and signed Pre-construction/As-stake Survey of Site Certification Form (from the Infra-Construction & Equipment Section)
    • Copy of Deed of Donation or copy of land title, for new sites (from the Office of the HFDD Division Chief)
    Fee
    None
    Processing time
    17 Days, 1 Hour, 26 Minutes
    Where
    Infra-Construction & Equipment Section, Health Facility Development Division (HFDD)

    Source

  • Request for Site Inspection and Issuance of Inspection Report and Statement of Work AccomplishedFee: None · Takes 14 Days, 2 Hour, 6 MinutesFor suppliers & contractorsBusinesses

    Contractors get project work inspected and certified so they can bill for payment.

    What to bring

    • For 1st progress billing: request letter addressed to the Minister, attention HFDD Chief (from the contractor)
    • For 1st progress billing: copy of Building Permit and, if applicable, Demolition Permit (from city or local building officials)
    • For 1st progress billing: copy of approved and signed Gantt Chart and PERT-CPM (from the contractor)
    • For 1st progress billing: copy of construction methodology (from the contractor)
    • For 1st progress billing: copy of MOLE-approved construction health and safety program (from the contractor)
    • For 1st progress billing: copy of Deed of Donation or land title, for new sites (from the Office of the HFDD Division Chief)
    • For other progress billing and final billing: request letter addressed to the HFDD Chief, attention Infra-Construction & Equipment Section head (from the contractor)
    • For warranty-end inspection/retention payment: request letter addressed to the HFDD Chief, attention Infra-Construction & Equipment Section head (from the contractor), and Certificate of Completion (from the Office of the HFDD Division Chief)
    Fee
    None
    Processing time
    14 Days, 2 Hour, 6 Minutes
    Where
    Infra-Construction & Equipment Section, Health Facility Development Division (HFDD), Bureau of Operation

    Source

  • Issuance of Certificate of Completion and/or AcceptanceFee: None · Takes 1 Hour, 5 MinutesFor suppliers & contractorsBusinesses

    Contractors get a certificate that their project or delivery is complete and accepted.

    What to bring

    • For Certificate of Completion: signed and approved final inspection report with geotagged photos (from the Infra-Construction & Equipment Section)
    • For Certificate of Completion: signed and approved Statement of Work Accomplished (from the Infra-Construction & Equipment Section)
    • For Certificate of Completion: approved as-built plan (from the contractor)
    • For Certificate of Acceptance (1 year after completion): request letter for warranty-end inspection addressed to the HFDD Chief, attention Infra-Construction & Equipment Section head (from the contractor)
    • For Certificate of Acceptance: approved warranty-end inspection report (from the Infra-Construction & Equipment Section)
    • For Certificate of Acceptance: copy of Certificate of Completion (from the Infra-Construction & Equipment Section)
    Fee
    None
    Processing time
    1 Hour, 5 Minutes
    Where
    Infra-Construction & Equipment Section, Health Facility Development Division (HFDD), Bureau of Operation

    Source

  • Request for Work Suspension and Contract Time ExtensionFee: None · Takes 1 Day, 3 Hours, 35 MinutesFor suppliers & contractorsBusinesses

    Contractors ask to pause work or extend the deadline when delays are beyond their control.

    What to bring

    • For work suspension: request letter stating the reason and number of days, addressed to the Minister, attention HFDD Chief (from the contractor)
    • For work suspension: PAG-ASA report, for weather issues (from PAG-ASA)
    • For work suspension: PNP report, for peace and order issues (from the PNP), or an official situational report on the project site area addressed to the Ministry of Health (from an authorized official or agency monitoring peace and order)
    • For time extension: request letter stating the reason and number of days, addressed to the Minister, attention HFDD Chief (from the contractor)
    • For time extension: notarized commitment letter to complete the project by a stated date (from the contractor)
    • For time extension: notarized catch-up plan (from the contractor)
    • For time extension, as applicable: PAG-ASA report (from PAG-ASA), PNP report (from the PNP) or official situational report, approved Variation Order or approved Work Suspension Order (from the Infra-Construction & Equipment Section)
    Fee
    None
    Processing time
    1 Day, 3 Hours, 35 Minutes
    Where
    Infra-Construction & Equipment Section, Health Facility Development Division (HFDD), Bureau of Operation

    Source

  • Request for Variation OrderFee: None · Takes 19 Days, 1 Hour, 16 MinutesFor suppliers & contractorsBusinesses

    Contractors get approval to add, drop or change work in an ongoing project.

    What to bring

    • Request letter addressed to the Minister, attention HFDD Chief (from the contractor, or the end-user if the request comes from the end-user)
    • Project Engineer's Certificate of Needs (from the Infra-Construction & Equipment Section, HFDD)
    • Approved Program of Works, for additional work (from the Infra-Construction & Equipment Section, HFDD)
    • Approved Detailed Engineering Design, for the additional work (from the Planning and Design Section, HFDD)
    • Financial analysis (from the Infra-Construction & Equipment Section, HFDD)
    Fee
    None
    Processing time
    19 Days, 1 Hour, 16 Minutes
    Where
    Infra-Construction & Equipment Section, Health Facility Development Division (HFDD), Bureau of Operation

    Source

  • Request For Insecticide Application (Target Outdoor/Indoor Spraying)Fee: None · Takes 3 Hours, 45 MinutesHealth & medical careLocal governmentsEveryone

    Mosquito spraying in homes, schools and public places at high risk of dengue.

    What to bring

    • Formal request letter addressed to the Minister of Health – BARMM through the IDC Dengue Program Coordinator, signed by the LCE or MHO (from the Municipal/City Health Office or the Mayor)
    • Recent dengue surveillance or case report supporting the need for spraying (from the RHU, MHO/CHO or PHO/IPHO; may come from RESU/DSU reports)
    • List of target areas or barangays with location details, population and recent dengue case data (prepared by the MHO/CHO with barangay officials and BHWs)
    • Contact person and coordination details: name, position and contact number of the focal person for logistics (designated by the MHO/CHO or PHO/IPHO)
    Fee
    None
    Processing time
    3 Hours, 45 Minutes
    Where
    Infectious Diseases Cluster Disease Unit – Dengue Prevention and Control Program

    Source

  • Provision of Psychological First Aid (PFA), Psychosocial Support Sessions, and ReferralFee: None · Takes 1 Day, 2 Hours, 10 MinutesHealth & medical careEveryone

    Free emotional support, counselling sessions and referral to mental health specialists after a crisis.

    What to bring

    • Valid ID (from the requesting client)
    • Referral letter from another healthcare provider, if applicable
    • Formal request letter from the requesting office/agency, if applicable
    Fee
    None
    Processing time
    1 Day, 2 Hours, 10 Minutes
    Where
    Mental Health Unit – Mental and Psychosocial Support (MHPSS)

    Source

  • Mental Emergency Response ServicesFee: None · Takes 6 Days, 5 HoursHealth & medical careLocal governments

    A mental health team sent to help people cope during and after disasters, conflict or outbreaks.

    What to bring

    • Formal request letter, if possible; verbal or immediate notification accepted in crises/disasters (from the requesting client)
    • Description of the emergency and type of support required
    • Location and estimated number of affected individuals
    Fee
    None
    Processing time
    6 Days, 5 Hours
    Where
    Mental Health Unit – Mental and Psychosocial Support (MHPSS)

    Source

  • Quick Response in Nutrition in Emergencies (NiE)Fee: None · Takes 7 Days, 17 Hours, 30 MinutesHealth & medical careLocal governments

    Emergency nutrition help, food supplements and assessment for young children and mothers after disasters.

    What to bring

    • Request letter addressed to the Minister (from the requesting client)
    • Optional: situation report with number of children under 5 and pregnant and lactating women
    Fee
    None
    Processing time
    7 Days, 17 Hours, 30 Minutes
    Where
    Nutrition Division – Technical Services

    Source

  • Request for the Conduct of Eye Screening and Provision of Reading GlassesFee: None · Takes 10 DaysHealth & medical careEveryone

    Free community eye check-ups, with reading glasses for those who need them.

    What to bring

    • Formal letter of request addressed to the Head of Office with proposed date, venue and target beneficiaries (from the school, office or community requesting eye screening)
    Fee
    None
    Processing time
    10 Days
    Where
    Non-Communicable Diseases Cluster – Prevention of Blindness Program

    Source

  • Referral of Rabies Prone Exposure Patient to ABTCsFee: None · Takes 30 MinutesHealth & medical careEveryone

    People bitten or scratched by animals get referred to the nearest animal bite treatment centre.

    What to bring

    • Animal Bite Referral Form (from the Infectious Diseases Cluster Disease Unit – Rabies Prevention and Control Program)
    Fee
    None
    Processing time
    30 Minutes
    Where
    Infectious Diseases Cluster Disease Unit – Rabies Prevention and Control Program

    Source

  • Issuance and Re-Issuance of Certificate of Quality for Animal Bite Treatment Center (ABTC)/ Animal Bite Clinic (ABC)Fee: None · Takes 18 Days, 10 MinutesPermits, licences & accreditationBusinesses

    Health facilities get certified as animal bite treatment centres or clinics.

    What to bring

    • Letter of Intent on Certification (from the requesting client)
    • Filled-out Self-Assessment Form Tool (from the Technical Building – Rabies Prevention and Control Program)
    Fee
    None
    Processing time
    18 Days, 10 Minutes
    Where
    Infectious Diseases Cluster Disease Unit – Rabies Prevention and Control Program

    Source

  • Request for TB Active Case FindingFee: None · Takes 8 Days, 2 HoursHealth & medical careLocal governments

    A mobile X-ray van screens communities for tuberculosis with free chest X-rays.

    What to bring

    • Request letter (from the requesting client)
    • ACF tool checklist (from the requesting client)
    Fee
    None
    Processing time
    8 Days, 2 Hours
    Where
    Infectious Diseases Cluster Disease Unit – Bangsamoro Tuberculosis Program

    Source

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