What your province, city or town offers

Programs & services

350 services from the Citizen’s Charters of 5 of the region’s 113 local governments: who each is for, what to bring, the fee and how long it takes.

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  • Basilan (15)
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  • Cotabato City (186)
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  • Every category
  • Health & medical care (41)
  • Cash & social assistance (27)
  • Education, scholarships & research (8)
  • Jobs, training & livelihood (12)
  • Farming & fishing (25)
  • Housing & land (1)
  • Legal help & protection (11)
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  • Permits, licences & accreditation (41)
  • Documents & records (55)
  • Taxes, fees & payments (36)
  • Venues, libraries & public information (58)
  • For suppliers & contractors (4)
  • For government offices & LGUs (16)
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  • Everyone (184)
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  • Businesses (71)
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  • Local governments (27)
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184 programs and services for everyone

Health & medical care
Dental Health Program ServicesGet basic dental care such as check-ups, cleaning, fillings and tooth extraction.Service · Northern Kabuntalan ₱150.00 1 Hour and 55 Minutes
Issuance of Medical Certificate for Medico - Legal, Senior Citizen, and Person with DisabilityGet a medical certificate for legal cases or for a senior citizen or PWD ID.Service · Northern Kabuntalan None 40 Minutes
Issuance of Pre - Employment Medical CertificateGet a medical or health certificate for a job, school, sports or scholarship.Service · Northern Kabuntalan 40 Minutes
Out - Patient Department - Medical Consultation ServicesSee a doctor for common illnesses like cough, high blood pressure or wounds and get medicines.Service · Northern Kabuntalan None 60 Minutes
Responsible Parenthood and Reproductive Health ServicesGet family planning advice and your chosen method to space or limit births.Service · Northern Kabuntalan None 1 Hour and 45 Minutes
Provision of Emergency Medical Care and TransportCall the hotline and a rescue team gives first aid and takes the patient to hospital.Service · Maguindanao del Sur None 22 Minutes
Nutrition ServicesGet nutrition counseling and nutrition program activities for your community.Service · Maguindanao del Sur None 2 Days and 1 Hour
Family Planning & Reproductive Health ServicesGet family planning advice, free contraceptives when available, and IUD or implant insertion and removal.Service · Cotabato City Free, except P 50.00 physical examination fee for IUD and Implanon insertion and removal
Health CertificateGet a health certificate after your laboratory results come back.Service · Cotabato City P 50.00 5 minutes
Request for FoggingHave an area fogged to kill mosquitoes and other pests.Service · Cotabato City P 675.00 / 1,000 sq.m. 5 minutes
Request for MistingHave an area misted to control mosquitoes and other pests.Service · Cotabato City P 2,000.00 / 1,000 sq.m. 5 minutes
Request for Water SamplingHave your water source sampled for safety testing.Service · Cotabato City P 800.00 5 minutes
Dental ServicesGet dental check-ups, tooth extraction, fillings, cleaning, dental X-rays and certificates.Service · Cotabato City P 50.00 to P 700.00 (e.g. consultation P 50.00, tooth extraction P 200.00); see the schedule of fees
Laboratory ServicesGet urine, stool, blood tests, X-rays and ultrasound done at the city health laboratory.Service · Cotabato City P 50.00 to P 900.00 plus reading fee for X-ray and ultrasound; see the schedule of fees
Emergency Clinic ServicesGet emergency consultation, first aid, minor surgery, or referral to a hospital.Service · Cotabato City P 10.00 to P 650.00 depending on the procedure (e.g. wound dressing P 50.00, ECG P 400.00)
Medical Emergency ResponseA medical emergency team is sent to emergencies and disasters within 15 minutes of a call.Service · Cotabato City Within 15 minutes upon receipt of info
Ambulance ServicesGet an ambulance ride to a hospital, free within the city.Service · Cotabato City Free within the city; P200.00 to P2,300.00 outside the city depending on distance
Standby Medic or AmbulanceRequest medics or an ambulance on standby for your event or activity.Service · Cotabato City None
Cash & social assistance
Disaster Rehabilitation and RecoveryCommunities hit by disaster get damage assessment, materials and help to rebuild.Service · Northern Kabuntalan None 3 Days
Disaster ResponsePeople affected by a disaster get quick help, including food and non-food relief goods.Service · Northern Kabuntalan None 2 Days and 5 Hours
Provision of Food and Non-Food Items to Victims of Calamities or Other Disaster-Related IncidentsFamilies hit by fighting, fire, floods or other disasters get food, relief goods and family kits.Service · Maguindanao del Sur None 3 Days and 9 Minutes
Burial RequestApproval to bury a loved one at the city cemetery.Service · Cotabato City 100.00 (burial fee) 48 minutes
Public Customer Assistance – Transportation DiscountGet a Mayor's endorsement for a transportation discount.Service · Cotabato City None 37 minutes
Farming & fishing
Issuance of Veterinary Health Certificate for Transport of Pet AnimalsPet owners get the health certificate needed to travel with or ship their pets.Service · Maguindanao del Sur ₱200.00 (1 to 200 heads) 16 Minutes
Anti-Rabies (Walk-In)Bring your dog or cat for a free anti-rabies shot and vaccination card.Service · Maguindanao del Sur None 3 Hours and 14 Minutes
Anti-Rabies (House to House/Barangay)Vets visit your barangay to give free anti-rabies shots to pets.Service · Maguindanao del Sur None 7 Days, 3 Hours and 11 Minutes
Animal Disease Surveillance (Blood Collection of Animals)Get blood and other samples from your animals tested for diseases like African swine fever.Service · Maguindanao del Sur None 2 days, 2 hours and 36 Minutes
Animal Welfare Services/Castration/Spaying/Minor Surgeries for Dogs and Cats (Walk-In)Get your dog or cat spayed, castrated or given minor surgery for free.Service · Maguindanao del Sur None 1 hour and 6 Minutes
Veterinary (Animal Health)Get an animal health certificate or permit for your pet or livestock.Service · Cotabato City Php 50.00 27 minutes
Animal Impounding and Depopulation ProgramGet back your impounded animal from the city pound after paying the fine.Service · Cotabato City Php 500.00 fine 31 minutes
Operation of Halal SlaughterhouseHave your cattle, carabao, goats or sheep slaughtered the halal way and inspected as fit to eat.Service · Cotabato City P970.00/head (cow), P1,070.00/head (carabao), P233.00/head (goat/sheep) 10 hours and 32 minutes
Operation of Hog SlaughterhouseHave your hogs slaughtered, inspected, cleaned and delivered to market stalls.Service · Cotabato City 649.25 per head 4 hours and 18 minutes
Legal help & protection
Legal Advise and Other Legal ServicesWalk in and get free legal advice from the Provincial Legal Officer.Service · Maguindanao del Sur None 2 Hours and 10 Minutes
Administering Oath and Preparation of AffidavitsHave an affidavit or other legal document prepared and sworn for free.Service · Maguindanao del Sur None 1 Hour, 16 Minutes and 30 seconds
Notarization of Affidavits and Other Legal DocumentsHave affidavits, deeds and other legal documents notarized at low cost, especially for poor residents.Service · Cotabato City Php 50.00–500.00 for most documents; deeds and contracts 1% or Php 1,000.00, whichever is higher
Legal Assistance (Particularly on Human Rights Victims)Get free legal advice and counseling from the City Legal Officer, especially if your rights were violated.Service · Cotabato City
Business & cooperatives
Pre-Registration Seminar (PRS) and Issuance of PRS CertificateGroups forming a cooperative attend the required pre-registration seminar and get a certificate.Service · Cotabato City None 3 working days
Permits, licences & accreditation
Zoning Clearance ApplicationGet zoning or locational clearance for a business, building, or land subdivision.Service · Lamitan Temporary use permit: zoning certification fee P100.00, locational clearance P200.00. Building permit: zoning certification, location clearance and land use and zoning fees 1.00; coe x 0.01%; 200.00. Subdivision: subdivision fee P100, development permit P200, preliminary approval zoning certification fee P220
Processing of Building PermitGet a building permit approved before constructing a building.Service · Lamitan According to NBC fee
Securing Mayor’s ClearanceGet a mayor's clearance for a firearms license or job application.Service · Lamitan P50.00
Issuance of Mayor's ClearanceGet a clearance stating you have no pending case with the Office of the Mayor.Service · Northern Kabuntalan ₱100.00 12 Minutes
Issuance of Mayor's PermitGet the Mayor's Permit you need to open a business, build or do other regulated work.Service · Northern Kabuntalan Based on the computation of the BPLD and MEO 12 Minutes
Issuance of Special PermitGet a special permit from the Mayor to hold an activity or for another purpose.Service · Northern Kabuntalan None 9 Minutes
Issuance of Building & Electrical PermitGet the permit you need before building, renovating or wiring a structure.Service · Northern Kabuntalan Based on the National Building Code of the Philippines (PD 1096) 40 Minutes
Issuance of Demolition PermitGet the permit you need before tearing down all or part of a building.Service · Northern Kabuntalan Based on the National Building Code of the Philippines (PD 1096) 40 Minutes
Issuance of Fencing PermitGet the permit you need before building a fence on your property.Service · Northern Kabuntalan Based on the National Building Code of the Philippines (PD 1096) 40 Minutes
Issuance of Occupancy PermitGet the permit that lets you use or move into a newly finished building.Service · Northern Kabuntalan Based on the National Building Code of the Philippines (PD 1096) 40 Minutes
Issuance of Decision of Zoning Clearance for Building PermitGet zoning clearance that your planned building or expansion is allowed on the site.Service · Northern Kabuntalan Computation prescribed by the Housing and Land Use Regulatory Board (HLURB) 5 days and 18 minutes
Accreditation of CSOCivil society groups and NGOs apply to be accredited by the provincial board.Service · Maguindanao del Sur None 30 Days
Issuance of Zoning (Locational) Clearance for Building PermitThe zoning clearance you need before getting a building permit.Service · Cotabato City See the schedule of fees 2 hours 40 minutes
Evaluation, Processing and Request for Approval of Preliminary Subdivision Development Plan (PSDP) - Simple/Complex SubdivisionApproval of a preliminary plan to turn your land into a subdivision.Service · Cotabato City Zoning fee Php25.00 per hectare; subdivision fee Php250.00 per hectare (or a fraction thereof) 3 days and 50 minutes
Evaluation, Processing and Request for Approval of Development PermitApproval of a development permit so you can build your subdivision project.Service · Cotabato City Inspection fee Php1,000.00/ha; final approval & development permit Php2,000.00/ha, regardless of density 6 days and 10 minutes
Sanitary Endorsement for Building PermitGet the health office's sanitary endorsement needed for your building permit application.Service · Cotabato City P 750.00 (Commercial); P 675.00 (Residential) 5 minutes
Exhumation PermitGet a permit to dig up and move the remains of a buried person.Service · Cotabato City P 675.00 5 minutes
Burial PermitGet the permit needed to bury a deceased family member.Service · Cotabato City P 50.00 5 minutes
Transfer of Cadaver PermitGet a permit to transport a deceased person's body.Service · Cotabato City P 675.00 5 minutes
Certificate of Water PotabilityGet a certificate that your water is safe to drink.Service · Cotabato City P 300.00 5 minutes
Building PermitGet the permit you need before building, renovating, moving or demolishing any building or structure.Service · Cotabato City Per the National Building Code (PD 1096) and the Revised Revenue Code of Cotabato City 14 days and 15 Minutes
Certificate of OccupancyGet the certificate that lets you occupy a finished building after it passes the safety inspection.Service · Cotabato City See the Revised Revenue Code of Cotabato City 3 Days 1 hour and 15 minutes
Release of Confiscated Driver's LicenseGet back a driver's license taken by traffic enforcers after paying the penalty and attending the seminar.Service · Cotabato City Corresponding penalty (paid at the Office of the City Treasury) 10 minutes
City Number Coding Scheme Exempt StickerApply for a sticker that exempts your vehicle from the city number coding scheme.Service · Cotabato City 2 to 3 hours
Public Customer Assistance – Burial Permits (Public Cemeteries)Get a permit to bury a loved one in a government-owned public cemetery.Service · Cotabato City None 37 minutes
Mayor's ClearanceGet a Mayor's clearance for local jobs, AFP/PNP enlistment, passports, travel abroad or marriage.Service · Cotabato City None 35 minutes
Mayor's Clearance for Securing Firearms LicenseGet the Mayor's clearance you need when applying for a firearms license.Service · Cotabato City None 35 minutes
Permit to Conduct Motorcade/Parade/Mass or Group Gatherings and Other Miscellaneous PermitsGet a permit before holding a motorcade, parade, rally or other group gathering in the city.Service · Cotabato City None, except fees for motorcades/parades promoting concerts and fund-raising activities 37 minutes
Documents & records
Securing certified true copy of tax declarations, landholding or no improvementsGet a certified copy of a tax declaration or a landholding or no-improvement certification.Service · Lamitan P50.00 per request
Annotating or cancelling bail bonds on tax declaration’s & verifying status of real property tax assessment on tax mapGet a bail bond annotated or cancelled on a tax declaration, or find property on the tax map.Service · Lamitan
Registration of Birth, Marriage, Death Correction of entries under R.A. 9048Register a birth, marriage or death, correct civil registry entries, or get certified copies.Service · Lamitan Birth P80.00; Death P80.00; Marriage License P100.00; Certified True Copy P80.00; Attachment P40.00; Authentication P30.00; Legitimation P70.00
Medical CertificatesGet a medical certificate after a physical examination by the physician on duty.Service · Lanao del Sur
Application for Marriage LicenseCouples apply for the license they need to marry, valid for 120 days anywhere in the Philippines.Service · Northern Kabuntalan See the schedule of fees (₱2.00 to ₱300.00 per item) 11 Days and 50 Minutes
Registration of Certificate of Live Birth (Timely)Register a baby's birth within 30 days and get the registered birth certificate.Service · Northern Kabuntalan ₱80.00 33 Minutes
Registration of Certificate of Live Birth (Delayed)Register a birth reported more than 30 days late and get the registered birth certificate.Service · Northern Kabuntalan ₱130.00 10 Days and 40 Minutes
Registration of Certificate of Death (Timely)Register a death within 30 days and get the registered death certificate and burial permit.Service · Northern Kabuntalan ₱130.00 38 Minutes
Registration of Certificate of Death (Delayed)Register a death reported more than 30 days late and get the registered death certificate.Service · Northern Kabuntalan ₱180.00 10 Days and 38 Minutes
Registration of Certificate of Marriage (Timely)Register a marriage within 30 days and get the registered marriage certificate.Service · Northern Kabuntalan ₱80.00 38 Minutes
Registration of Certificate of Marriage (Delayed)Register a marriage reported more than 30 days late and get the registered marriage certificate.Service · Northern Kabuntalan ₱130.00 10 Days and 38 Minutes
Application for Change of First Name under RA 9048Petition to change your first name or nickname in civil registry records without going to court.Service · Northern Kabuntalan ₱3,000.00 14 Days, 1 Hour and 3 Minutes
Application for Correction of Clerical Error under RA 9048Petition to fix a typing or clerical error in a civil registry record without going to court.Service · Northern Kabuntalan ₱1,000.00 14 Days and 58 Minutes
Application for Correction of Clerical Error under RA 10172 (Change of Sex/ Day and or Month of Birth)Petition to correct the sex or the day or month of birth on a birth record without court.Service · Northern Kabuntalan ₱3,000.00 14 Days and 1 Hour
Issuance of Certificate of Exact Location of PropertyGet a certificate stating the exact location of your property based on assessor records.Service · Northern Kabuntalan ₱80.00 26 Minutes
Issuance of Certificate of No Improvement or with improvementGet a certificate stating whether your land has recorded buildings or other improvements.Service · Northern Kabuntalan ₱80.00 21 Minutes
Issuance of True Copy of Tax DeclarationGet an updated true copy of your property's tax declaration showing its market and assessed value.Service · Northern Kabuntalan ₱80.00 18 Minutes
Transfer of Ownership of Tax DeclarationMove a property's tax declaration into the new owner's name after a sale or transfer.Service · Northern Kabuntalan ₱25.00 transfer fee; ₱300.00 standard fine and additional fines based on assessed value 52 Minutes
Issuance of Death CertificateHave the health officer review and sign the death certificate of someone who died in town.Service · Northern Kabuntalan None 25 Minutes
Request for Issuance of New Tax DeclarationGet a new tax declaration after buying property or adding a building or machinery.Service · Maguindanao del Sur None 35 Minutes
Annotation of Mortgages/Bail Bond/Liens or Its Cancellation to the Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration (TD)Have a mortgage, bail bond or lien, or its cancellation, recorded on your property's tax declaration.Service · Maguindanao del Sur 56 Minutes
Pre-Marriage CounsellingA pre-marriage counselling session and certificate couples need for a marriage licence.Service · Cotabato City P50.00 4 hours 1 minute
Receiving of CorrespondencesSubmit a request, protest or complaint letter to the City Treasurer and get a response.Service · Cotabato City None 5 hours and 22 minutes
Issuance of Certificate of AppearanceA certificate showing you appeared at the City Treasurer's office.Service · Cotabato City None 10 minutes
Certification of Photocopy of Official Receipts Issued by This Office as True CopyA certified true copy of an official receipt the City Treasurer issued you.Service · Cotabato City P30.00 10 minutes
Retrieval of Office Records for ReferenceGet a certified true copy of a record kept by the city environment office.Service · Cotabato City None 23 minutes
Issuance of Certificate of Zoning ClassificationA certificate stating the zoning classification of your land.Service · Cotabato City Php20.00 to Php35.00, depending on land area 30 minutes
Issuance of Certified Copy/ies of DocumentsGet certified copies of documents kept by the city's general services records office.Service · Cotabato City None 17 Minutes
Certificate of Appearance and Certificate of Completion for On-the-Job Trainings (OJTs)Get a certificate of appearance for your visit, or an OJT completion certificate after training.Service · Cotabato City None 51 minutes
Tax Mapping Verification, Certifications and Map CopiesVerify a property's exact location and owner, get boundary or road right-of-way certificates, and map copies.Service · Cotabato City P 50.00 to P 300.00 depending on the request (e.g. RROW certification P 50.00, boundary certification P 100.00); see the schedule of fees 10 to 15 minutes per item
Certified True Copy of Tax DeclarationGet a certified true copy of your property's tax declaration.Service · Cotabato City Php 30.00/RPU
Certified Photocopy of Tax DeclarationGet a certified photocopy of an older tax declaration from the records books.Service · Cotabato City P 25.00/RPU
Certification of Property With or Without Improvement/sGet a certificate stating whether your property has buildings or other improvements.Service · Cotabato City P 25.00/Certificate
Certification of Total Land HoldingsGet a certificate listing all land declared under an owner's name, including for estate tax.Service · Cotabato City P 25.00/certificate
Certification of No Land/Property HoldingsGet a certificate that no land or property is declared under a person's name.Service · Cotabato City P 25.00/certificate
Certification of No RecordGet a certificate that the assessor has no record for a titled property.Service · Cotabato City P 25.00/certificate
Annotation of MortgageHave a property mortgage noted on its tax declaration.Service · Cotabato City P 60.00/RPU
History AssessmentGet copies tracing a property's past tax declarations and assessments.Service · Cotabato City P 10.00/revision
Public Customer Assistance – Certifications for Various PurposesRequest a certification from the Mayor's Office for your stated purpose.Service · Cotabato City None 37 minutes
Public Customer Assistance – Authentication of Various Official RecordsHave official city records authenticated by the Mayor's Office.Service · Cotabato City None 37 minutes
Certificate of Good Moral CharacterGet a certificate from the Mayor's Office stating you have good moral character.Service · Cotabato City None 35 minutes
Authenticated Photocopy of Ordinance and/or Resolution and Other Related DocumentsGet certified copies of city ordinances, resolutions and related documents.Service · Cotabato City None 60 minutes
Request for Copies of Transcribed Minutes of the Proceedings of Committee HearingGet copies of the transcribed minutes of city council committee hearings.Service · Cotabato City None 50 minutes
Taxes, fees & payments
Cancellation, Revision or Correction of AssessmentsHave the assessment on your real property cancelled, revised or corrected.Service · Lamitan
Securing Assessment for a new building or machinery and real properties declared for the first timeGet a new tax declaration for a new building, machinery or first-time declared property.Service · Lamitan
Payment of Real Property TaxPay your yearly real property tax and get an official receipt.Service · Lanao del Sur Basic (1% of the Assessed Value); SEF (1% of the Assessed Value)
Payment of Transfer TaxPay the transfer tax when property ownership changes hands.Service · Lanao del Sur 50% of 1% of the Market Value or amount of sale whichever is higher; 25% Surcharge, 2% interest/mo. not to exceed 72% (after 2 mos. grace period) 37 minutes
Issuance of Community Tax Certificate (Cedula)Pay your community tax and get your cedula, often needed for permits and documents.Service · Northern Kabuntalan ₱35.00 basic community tax, plus an amount based on salary or income 4 Minutes
Issuance of Official Receipts on Building Permit Fees and other FeesPay building permit, zoning, bid document or correction fees and get an official receipt.Service · Northern Kabuntalan Based on the computation of respective offices 3 Minutes
Issuance of Official Receipts on Mayor's Clearance FeesPay the Mayor's Clearance fee and get an official receipt.Service · Northern Kabuntalan ₱80.00 3 Minutes
Issuance of Official Receipts on Other TransactionsPay other dues, such as professional tax or barangay fund transfers, and get an official receipt.Service · Northern Kabuntalan See the schedule of fees (e.g. Professional Tax Receipt ₱330.00, Occupation/Calling Fee ₱287.00) 3 Minutes
Issuance of Official Receipts on Police Clearance FeesPay the police clearance fee and get an official receipt.Service · Northern Kabuntalan ₱350.00 3 Minutes
Issuance of Official Receipts on Real Property TaxesPay real property tax on your land or building and get an official receipt.Service · Northern Kabuntalan ₱80.00; tax based on Real Property Tax Billing 3 Minutes
Appraisal and Assessment of New discovery of (Land, Building and Machinery)Have newly declared land, buildings or machinery inspected, valued and given a tax declaration.Service · Northern Kabuntalan ₱75.00 1 Hour & 54 Minutes
Re-assessment of Land, Building and MachineryAsk to have your land, building or machinery re-inspected and its assessed value updated.Service · Northern Kabuntalan ₱75.00 1 Hour and 37 Minutes
Inspection Collection of Real Property Tax (Basic & SEF)Pay the yearly tax on your land, building or machinery and get a tax clearance.Service · Maguindanao del Sur 1% basic tax and 1% SEF tax on the assessed value; ₱150.00 for a tax clearance 32 Minutes
Collection of Transfer TaxPay the tax due when land or property is sold, donated or otherwise transferred.Service · Maguindanao del Sur 60% of 1% of the market value or cost of sale/donation, whichever is higher 12 minutes
Collection of Other Fees and ChargesPay fees for certifications, authentications, veterinary health certificates and loan documents.Service · Maguindanao del Sur ₱100.00 each for certification, authentication, veterinary health certificate or loan documents 15 Minutes
Issuance of Community Tax Certificate-IndividualGet your personal community tax certificate (cedula).Service · Cotabato City Annual basic community tax of PHP5 plus PHP1 for every PHP 1,000 of income; additional tax not exceeding PHP 5,000 6 minutes
Receipt of Payment of Real Property Transfer TaxPay the tax due when land or property changes owner by sale, donation or inheritance.Service · Cotabato City 75% of 1% of the total consideration involved in the acquisition of the property or fair market value, whichever is higher 8 minutes
Receipt of Payment of Real Property TaxesPay the yearly tax on your land, building or machinery and get an official receipt.Service · Cotabato City Amount reflected in the Statement of Account or 1.125% [RPT=Basic (Assessed Value x Tax Rate) + SEF (Assessed Value x 1%)] 4 minutes
Issuance of Real Property Tax ClearanceA clearance proving the real property taxes on your property are fully paid.Service · Cotabato City PHP30 Tax Declaration; PHP50 per Clearance; PHP50 Security Seal 23 minutes
Real Property Tax- Current/DelinquentFind out how much current or overdue property tax you owe and pay it.Service · Cotabato City None 9 minutes
Real Property Tax CreditA tax credit certificate when you paid property tax twice or by mistake.Service · Cotabato City None 7 days and 3 minutes
Order of Payment for Violation Under City Ordinance No. 4203Settle the fine for an environment citation ticket under City Ordinance No. 4203.Service · Cotabato City See the schedule of fines/penalties under Ordinance 4203 26 minutes
Transfer of Real Property Ownership, Consolidation/Subdivision and Revision of AssessmentTransfer a property's tax declaration to a new owner, or update it after subdivision or consolidation.Service · Cotabato City None at the Assessor's Office; transfer tax and any administrative fine are paid at the City Treasury Office 26 minutes
Assessment or Re-assessment of Real Property (New Buildings, Machinery and Improvements)Have a new building, machine or improvement assessed, or a property re-assessed or cancelled, for tax.Service · Cotabato City None 3 hours and 3 minutes
Venues, libraries & public information
Written Communications Tracking SystemSubmit a letter to the Governor and have it tracked, endorsed or referred to the right office.Service · Lanao del Sur None
Information Assistance ServicesFill out a form at the front desk and meet the Governor if available.Service · Lanao del Sur None 7 Minutes
Venue ReservationsReserve a provincial venue for your event.Service · Lanao del Sur None
Scheduling of Photo/Video CoverageRequest a provincial photographer and videographer to cover your event.Service · Lanao del Sur 30 minutes
Request of Photos and Video ClipsGet copies of the province's photos and video clips on your own storage device.Service · Lanao del Sur 2 hours
Request for Tarpaulin DesignGet a tarpaulin layout designed by the Provincial Information Office.Service · Lanao del Sur 1 week
Request for Information, Education and Communication (IEC Design)Get information and education materials designed by the Provincial Information Office.Service · Lanao del Sur 1 week
Request for Programme DesignGet an event programme designed by the Provincial Information Office.Service · Lanao del Sur 1 week
Request for Publication of ArticlesHave your article edited and published by the Provincial Information Office.Service · Lanao del Sur 1 hour
Request for Information Dissemination via 2-Way RadioHave an announcement checked and broadcast over the province's 2-way radio.Service · Lanao del Sur 1 hour
Assistance to Visitor/TransactorGet a visitor's tag and entry to the Provincial Capitol after signing the logbook.Service · Lanao del Sur None 20 Seconds
Assistance to Parking or Traffic Arrangement inside @ Outskirt of Capitol (i.e. Vehicular Incident inside A.O.R.)Get help with parking, traffic or a vehicle incident at the Capitol, including mediation and settlement.Service · Lanao del Sur None 2 Days
Assistance to Owner of Lost and Found Article(s)Report or claim a lost or found item at the Provincial Capitol.Service · Lanao del Sur None 3 Minutes (found); 1 Day (lost)
Security Assistance to the Handling of Amicable Settlement (Rido-Family Feud) and Social Activities/ProgramsGet security guards assigned to a rido settlement or a social activity.Service · Lanao del Sur None 5 Minutes
Complaint for Theft, Robbery and Other Unlawful Acts Committed inside the AOR (Capitol)File a complaint about theft or other crimes at the Capitol and have it investigated.Service · Lanao del Sur None 2 Days
Request for the Use of Gov't. Equipments and Facilities/Renting Out of FacilitiesBorrow or rent provincial facilities and equipment such as tables and chairs.Service · Lanao del Sur Rental fee (see attached rental fees on official receipt) 20 minutes
Filing of Complaints/Recommendation/FeedbackSend the town a complaint, suggestion or feedback about any of its services and get a response.Service · Northern Kabuntalan None 8 Hours and 47 Minutes
Request for the use of LGU FacilitiesBorrow or use municipal facilities for your activity.Service · Northern Kabuntalan None 10 Minutes
Disaster Preparedness Orientation/TrainingYour community gets risk mapping, a disaster plan and training to prepare for emergencies.Service · Northern Kabuntalan None 4 Days
Population Data And Information Management ServicesRequest population data and information about the town from the population office.Service · Northern Kabuntalan None 5 Minutes
Provision of Standby Medic and FiretruckAsk for a medic team and fire truck to stand by at your event.Service · Maguindanao del Sur None 38 Minutes
Provision of Technical Assistance to Conduct Training on Disaster Risk Reduction and Management (DRRM)Ask the province to train your group in disaster preparedness, first aid and basic life support.Service · Maguindanao del Sur None 11 Days and 17 Minutes
Lease of Heavy EquipmentsRent the province's excavators, dump trucks, graders, cranes or buses for your project.Service · Maguindanao del Sur ₱6,000.00 to ₱19,320.00 depending on the equipment; see the schedule of fees 2 Days 8 Hours and 15 Minutes
Request for Tourism-Related Inquiries and InitiativesBring your tourism question, plan or proposal to the province for review and support.Service · Maguindanao del Sur None 25 Minutes
Request for Tourist Attraction AssessmentAsk the province to assess a place as a tourist attraction.Service · Maguindanao del Sur None 1 Day and 20 Minutes
Request for Tourism Information Assistance Center (TIAC) VisitVisit the tourism center and museum for a guided tour and travel information.Service · Maguindanao del Sur None 55 Minutes
Request for Performing Arts EnsembleBook the province's music and dance performers for your event.Service · Maguindanao del Sur None 1 Day, 1 Hour and 35 Minutes
Accommodate Inquiries on Tourism/Cultural Activities of the ProvinceAsk about and get the schedule of the province's tourism and cultural activities.Service · Maguindanao del Sur None 15 Minutes
Request for Tour Guiding Services to Historical Places in the ProvinceGet a guided tour of historical places in the province.Service · Maguindanao del Sur None 1 Day and 28 Minutes
Request to Needed Services (Administrative Division)Send a letter asking the city environment office for a service and get it acted on.Service · Cotabato City None 23 minutes
Barrowing of Office Equipment / ItemBorrow equipment or items from the city environment office.Service · Cotabato City None 1 hour and 2 minutes
Special Collection for Special GarbageRequest a special trip to collect bulky or unusual garbage from your place.Service · Cotabato City 1 hour and 40 minutes
Regular Garbage Collection ScheduleCity garbage trucks collect daily by area, 4:00 A.M.–10:00 A.M. and 9:00 P.M.–3:00 A.M.Service · Cotabato City
Request for Needed Services (Environment & Natural Resources Division)Ask for tree planting, clean-up drives or water and air checks, or file an environmental complaint.Service · Cotabato City None 1 hour and 14 minutes
Release of Socio-Economic Profile of Cotabato CityA printed or emailed copy of the city's socio-economic profile.Service · Cotabato City None 3 days
Release of Planning Documents of City Government of CotabatoA printed or emailed copy of the city's land use, development and other plans.Service · Cotabato City None 3 days
Attendance to Sanitation ComplaintsReport sanitation problems such as unsafe water, toilets or garbage for inspection.Service · Cotabato City
Various Request (General Services)Ask the general services office for technical help or support you need.Service · Cotabato City None 8 Minutes
Illumination and Tube Replacement of Streetlights and City ParksReport busted streetlights or request new ones so the city repairs or installs them.Service · Cotabato City None 3 days and 20 minutes
Sound System with Tables and ChairsBorrow the city's sound system, tables and chairs, set up for your event.Service · Cotabato City None 39 minutes
Preparation of Plans and Program of WorkGet city engineers to prepare plans and cost estimates for schools, barangay halls, roads and other projects.Service · Cotabato City None 16 days and 12 minutes
Maintaining Drainage Systems and Other InfrastructureAsk the city to clean drainage, repair roads, potholes, manholes and government buildings, or do demolition work.Service · Cotabato City None 1 Day and 15 minutes
Request for Trainings/Orientation and DrillsRequest disaster preparedness training, orientation or drills for your group, school or office.Service · Cotabato City None
Rescue and Emergency ResponseCall the emergency hotline to get a rescue team sent to your emergency.Service · Cotabato City None
Security and Traffic Assistance for ActivitiesRequest security and traffic help for your motorcade, parade, reunion or other large activity.Service · Cotabato City 2 to 3 hours
Public Safety AssistanceCall the public safety office for help with peace and order concerns.Service · Cotabato City None 15 minutes
Receiving of Documents (Invitations, Courtesies, Memorandum of Agreement)Submit invitations, courtesy calls or agreements to the City Administrator for action.Service · Cotabato City None 1 day and 31 minutes
Feedback and Complaints MechanismFile a complaint letter and have it reviewed and sent to the right city office.Service · Cotabato City 1 day and 30 minutes
Request for Coverage (Photos, Videos, and Livestream)Ask the city information office to cover your event with photos, videos or a livestream.Service · Cotabato City None 1 day
Processing of Complaints and FeedbackSend complaints or feedback about city services by letter, form or Facebook.Service · Cotabato City None 1 hour
Use of Government FacilitiesBorrow city venues like the City Plaza or Social Hall, the sound system or the city bus.Service · Cotabato City None 1 hour and 4 minutes
For government offices & LGUs
Requesting the Preparation of Plans and Programs of WorkAsk city engineers to prepare plans, estimates and programs of work for roads, drainage or buildings.Service · Lamitan

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